What are the responsibilities and job description for the Customer Service and Bookkeeping position at Biller Press & Manufacturing?
Job Summary
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our commercial print clients while managing various accounting tasks such as job ticketing, invoicing & shipping labels. This role requires strong communication skills and a solid understanding of accounting principles, ensuring that customer inquiries are handled efficiently and accurately.
Duties
- Respond to customer inquiries via phone, email, and in-person with professionalism and courtesy.
- Utilize accounting software such as Quick Books to manage customer accounts and transactions.
- Maintain detailed records of customer interactions and transactions for future reference.
- Collaborate with the accounting team to resolve discrepancies and provide support for public accounting tasks.
- Reconcile & send invoices upon job completion and general bookkeeping tasks
Qualifications
- Knowledge of commercial printing
- Proven experience in customer service or a related field is preferred
- Knowledge of bookkeeping
- Familiarity with software such as Quick Books and Microsoft Office
- Excellent verbal, written & basic mathematical skills with an ability to explain complex concepts clearly
- Detail-oriented with strong organizational skills to manage multiple tasks effectively
- Ability to work independently as well as part of a team in a fast-paced environment
If you are passionate about providing outstanding customer service while leveraging your bookkeeping skills, and have a passion for printing we encourage you to apply for this exciting opportunity!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
- Paid training
Schedule:
- 8 hour shift
Ability to Commute:
- Antioch, IL 60002 (Required)
Work Location: In person
Salary : $15 - $18