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Strategic Account Manager (Life Sciences)

Billfinger Industrial Services
Holly Springs, NC Full Time
POSTED ON 3/29/2025 CLOSED ON 4/15/2025

What are the responsibilities and job description for the Strategic Account Manager (Life Sciences) position at Billfinger Industrial Services?

Strategic Account Manager (Life Sciences)

Target Locations:

  • Raleigh, NC
  • Massachusetts
  • Washington DC
  • New Jersey
  • Philadelphia
  • Indiana: Lafayette, Indianapolis
  • Chicago, IL

Our Team:

The Bilfinger group of companies enhances the efficiency of assets, ensures a high level of availability, and reduces maintenance costs for its clients. Its portfolio covers the entire value chain from consulting, engineering, manufacturing, assembly, maintenance, plant expansion, as well as turnarounds.

Bilfinger North America is a leading provider of complex and comprehensive industrial services specializing in chemicals, manufacturing, assembly, and construction. With over 80 years of experience, on a multitude of projects across multiple markets, we excel at making the impossible possible.

Driven by integrity and a long-standing culture of performance excellence, Bilfinger doesn’t just build structures – we build relationships. Our professionals share a common goal; to keep promises, honor commitments and exceed client expectations. Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time. Bilfinger provides employees with training and opportunities, both internally and externally, to further develop in their role and prepare them for elevated roles.

The Role:

The Strategic Account Manager is responsible for identifying and leading the pursuit of business growth opportunities, primarily in the pharmaceutical and biopharmaceutical industries consistent with the organization's long range and strategic plans. The major focus will be to develop new clients for maintenance contracts and piping, specialty welding & mechanical services. Must be able to build relationships with end-users and third parties decision makers. Evaluate opportunities through routine client interface and intelligence gathered, market research, and planning. Identifies market opportunities and works closely with operations teams to grow revenue for the company. Serves as a liaison with internal counterparts on cross-business unit opportunities.

Duties and Responsibilities:

Performs market research and analysis on relevant service line business potential.

Supports the marketing lead with development of client specific annual event planning, including priority industry networking/conference events.

Assists with the business development and marketing planning to align with the annual budget, ensuring plans are in place to meet operational goals.

Leads the sales related functions relating to entering their individual sales leads and produces sales reports into company booking software (Salesforce).

Research and reports on industry, competitor, and client data.

Facilitates the development of presentations and other marketing material for target customers and leads the process to deliver the key value-proposition points.

Supports the proposal and operations team in developing proposals, qualifications, or other requests specific to their targeted client base.

Collaborates with other departments and global networking groups as appropriate to help differentiate Bilfinger and develop strategic perspective on new markets or technologies.

Assists management with ad-hoc requests, including special projects and initiatives.

Assists with preparation of management reports.

Observes and complies with all safety rules.

Performs other related duties as required and assigned.

Requirements:

Maintains a strong base of customer relationships in the Pharmaceutical and Biopharmaceutical markets.

Minimum 5-7 years’ experience, with emphasis on maintenance, mechanical, and construction.

A minimum of 1-2 years’ experience with contracts negotiation, management, and long-term service agreements.

Must possess proven leadership skills.

Willingness to work both independently and as a team to meet quick deadlines and objectives.

Must be able to travel routinely via airplane and/or vehicle and often times for consecutive days.

Required to lead the process of developing customer presentations and develop the value-added proposition to effectively pursue RFP/RFQ to award.

Technical Knowledge and Skills:

Working knowledge of construction and maintenance services provided in the pharmaceutical or biopharmaceutical markets

Proficient in the use of Salesforce and IIR to develop client outreach and business plans stemming from data in this network.

Demonstrated skill in the development of business proposals.

Working knowledge of various contract and commercial proposal structures.

Demonstrated ability to negotiate with customers.

Proficient in Microsoft Excel, Word, and Power Point

Working experience using Salesforce, Power BI and IIR preferred.

Qualifications:

Bachelor’s degree in Marketing, Construction Management, Engineering or related industrial field; or a combination of education and industry equivalent experience.

Excellent verbal and written communication and listening skills required.

Self-starter, strong interpersonal communication skills with all levels of colleagues, comfortable working with executive management.

Job Type: Full-time

Schedule:

  • 8 hour shift

Work Location: In person

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