What are the responsibilities and job description for the Clinical Coordinator - Clinic Surgical Services (Full-time) position at Billings Clinic Health System?
The Clinical Coordinator assists
the Manager and/or Director in providing leadership and management within the
assigned department(s). May supervise nursing and non-nursing staff depending
on the staff mix within an assigned department. The Clinical Coordinator is
responsible and accountable for the coordination of the operational and
clinical activities. Responsibilities include but are not limited to personal
management to include clinical personnel selection, orientation/training,
scheduling, development/mentoring, performance appraisals, coaching and
counseling, disciplinary actions, patient/resident care delivery, physician
relationships, intradepartmental and interdepartmental activities, quality
control and process improvement activities, regulatory compliance and fiscal
control. Assists in the development of policies and procedures. In the absence
of the Manager/Director, may assume responsibility and accountability for
management of the assigned department(s).
Essential Job Functions
assigned department(s) in the accomplishment of organizational/departmental
goals and objectives. Performs the functions of interviewing, hiring,
scheduling, establishing priorities and assigning workloads, orientation/training,
performance appraisals, coaching/counseling, disciplinary up to and including
discharge as coordinated with the Manager or Director and Human Resources.
Responsible for adhering to established human resource management policies and
procedures.
of and assists with implementation of an education plan that addresses
individual, departmental and/or the medical specialty needs. Conducts regular
staff meetings and directs the orientation and training of new staff and provides
on-going education to staff. Creates an environment in which personnel can
realize personal growth and development through active participation in
departmental decisions, opportunities for professional growth and consistent
application of personnel policies.
practices by maximizing the utilization of resources; forecasts and anticipates
the personnel needs of department(s) with regard to fluctuations in the
patient/resident workload and productivity standards; maintains staffing at
agreed upon budgetary standards.
the development, implementation and maintenance of departmental policies,
procedures and practices to ensure quality of care and a safe environment for
patient/residents/staff.
between all health care providers regarding aspects of patient/resident care
and department(s) functions. Acts to resolve conflicts in a timely manner.
Develops collaborative relationships with physicians to enhance quality
practice and quality outcomes. Provides consultation for patients/residents
care related concerns and acts as a patient/resident and staff advocate as
needed.
long-term planning for departmental functions and budgetary processes and
fiscal control.
organizational, departmental and outside agency environmental, employee or
patient safety standards relevant to job performance and ensures staff
adherence to the same. Monitors and ensures compliance with quality and
regulatory standards (i.e., CMS, OSHA, Magnet, etc.). Prevents, minimizes
and/or corrects risks to patients/residents, families, physicians, and other
health care providers. Investigates unusual occurrences and follows appropriate
procedure.
principles to assess and improve the quality of patient/resident care. Develops
quality initiatives as appropriate based on patient satisfaction scores,
medication error data, employee satisfaction scores, regulatory compliance,
and/or other issues as identified.
appropriate degree of clinical expertise as appropriate. Acts as a resource for
physicians, other health care providers, patients/residents, and families.
Identifies needs and sets goals for own professional growth and development,
meets all mandatory system/departmental educational requirements. Maintains
knowledge of current clinical trends and developments as it relates to job
scope.
planning, implementation and evaluation of the required quality reporting
metrics applicable to the department specific service line.
consistent with Billings Clinic’s mission, vision, values, code of business
conduct and service expectations. Meets all mandatory organizational and
departmental requirements. Maintains competency in all organizational, departmental
and outside agency standards as it relates to the environment, employee,
patient safety or job performance.
assigned or as needed to meet the needs of the department/organization.
Minimum Qualifications
Education
of Science in Nursing (BSN) or Bachelor of Arts in Nursing (BAN) or BAS
Respiratory Therapy
accredited school of nursing as a Registered Nurse/Respiratory Therapist
Certifications and Licenses
certification required; ACLS may be required in some units - At hire
Registered Nurse/Respiratory Therapist - At hire