What are the responsibilities and job description for the Medical Assistant or LPN - Primary Care West End position at Billings Clinic Health System?
Under general supervision, assists in the
delivery of patient care/treatment and provides clerical and administrative
support. Works collaboratively with the Physician, Non-Physician Provider, RN
and other departmental personnel to meet the physical, psychosocial,
educational, and spiritual needs of the patient and family.
Essential Job Functions
Billings Clinic’s mission, vision, values, code of business conduct and service
expectations. Meets all mandatory organizational and departmental requirements.
departmental and outside agency standards as it relates to the environment,
employee, patient safety or job performance.
particular examination, patient’s needs, and Billings Clinic exam and procedure
room cleaning guidelines.
diagnostic tests, treatments, procedures, and surgery. May assist with
registration and/or collection of co-pays.
referrals to nurse, physician and/or non-physician provider.
equipment as directed.
Adheres to confidentiality requirements.
committees as requested.
treatment as directed. Obtains and records history and vital signs. May assist
in preparing for minor procedures and physical exams. Charts and documents in
medical record. Collects laboratory specimens as needed.
sterile processing guidelines.
and Td/TDAP to patients age 18 or older.
physician, non-physician provider or documented in policies and procedures.
meet the needs of the department/organization.
Refer to Department Grid
preparing for minor procedures and physical exams.
stitch and staple removal, application of dressings, ear lavage, splints and
casts, etc.
department approved grid and guidelines; once department requirements and
required training have been met.
Department Grid
department approved grid and guidelines, which may include pediatric patients;
once department requirements have been met.
events per year (could be less if organizational needs change and also depends
on amount of medical assistants in department).*
year (could be less if organizational needs change and also depends on amount
of medical assistants in department).*
training has been completed and competency achieved (please refer to department
specific grid).
specific to department; i.e. Wound Vac, Vein Procedures
Department Grid
specific to department grid and guidelines and additional injections as
indicated on department specific grid. (Patient Care; Patient Care, Injections)
Belt
modules using evidence based best practice for medical assistants
clinical setting.
planning and evaluating according to job description and MA level
patient care, treatments and procedures
guidelines
patient and staff safety
basic and/or routine problem scenarios associated with patient care
assistant, nurse, supervisor or appropriate health care provider
description, guidelines and physician judgment
physician
assigned schedules and operating procedures
scenarios and coordinates appropriately with other MA, LPN, RN, physician
and/or non-physician provider
role responsibilities
appropriately respond to a variety of patient/family requests and inquiries, to
respond to inquiries from physicians, nursing staff and other health care
providers, and to check for understanding, allay apprehension and enlist
cooperation of the patient
late for scheduled appointment, wait times
necessary and provide service recovery, e.g. coffee cards, lunch, gas cards
activities within the department
Clinic by ensuring appropriate ensuring appropriate utilization of supplies and
equipment and maximizing the flow of patients to maximize effective utilization
of the physician’s/non-physician provider’s time
(urinalysis, blood sugars, etc.)
guidelines
Cross-trained to assist physician and/or non-physician provider with procedures
completion of appropriate pharmaceutical courses, along with Billings Clinic
injection class for Influenza, Pneumococcal, Td/TDAP
