What are the responsibilities and job description for the Patient Care Technician (0.9) position at Billings Clinic Health System?
Under the direction and supervision of the
physician and in accordance with the authorized scope of practice for the
level, assists in the delivery of patient care. Works collaboratively with the
health care team including nursing staff and other health care providers to
meet the physical, psychosocial, educational and spiritual needs of the patient
and family.
Essential Job Functions
the mission, vision, values and philosophy of Billings Clinic and the Emergency
Department. Functions within the core competencies and “Minimum Specifications”
set forth by the organization.
using PSE guidelines; able to transfer calls. Adheres to confidentiality
(HIPPA) and patient right requirements.
next available triage room, if Chief complaint is emergent will immediately
notify Triage Nurse. Obtains and/or records vital signs, including height and
weight and places on white board for RN charts and documents in patients record
according to documentation guidelines. Collects laboratory specimens as needed.
Performs Point of Care (POC) laboratory testing (glucometer) as listed in the
job description.
the Physician or delegated by RN.
Assists patient’s activities during ED care, such as showers, ambulating and
turning, crutches, walkers, wheelchair or stretchers, transfers and assists
with patient transports within the ED & facility.
blood pressure, pulse, respiration, temperature, and pulse oximetry using
manual & automatic technology. Additionally performs postural vital signs,
obtains weights & heights, visual acuities, and specific POC testing (i.e.
precision Glucometer).
intake of food and fluid which includes partial and total assistance with
feedings; output from bodily functions/specified drainage devices and collects
specimens as directed by the physician. Works collaboratively within the ED
patient care team
needs, and patient/visitor problems to the ED Physician AND Primary Nurse/or ED
Charge Nurse.
appropriate ED documentation-CERNER FirstNet and/or ED paper chart guidelines.
i.e., cleansing and irrigation of the wound and setting up of all equipment
(including sterile supplies) for suture procedure.
on cardiac monitors.
Patients need to be changed into a gown for assessment (i.e., assisting patient
to undress, providing warm blankets, ice, extremity elevations, etc.)
procedures as needed, as well as assisting in transfer of patients to CT or US.
patient(s) as needed. (Following safety search policy)
applicable
(ED only).
such as providing supplies and equipment.
patient requests to MD/RN caring for patient.
disposition, i.e. admission and discharge and transfer.
priming tubing adhering to aseptic technique at the specific request of the
MD/RN
request. Applicable to PCT II (with EMT) & III only. Discontinues
peripheral IV lines upon MD request per education requirements Applicable to
PCT II (with EMT) & III.
completion (level II (with EMT) & Level III only.)
request/supervision of ED physician. (level II (with EMT) & Level III
only.)
Maintains clean patient environment by assisting in the cleaning and
maintenance of the waiting room, patient rooms and the ED unit. Performs linen
changes for occupied beds while maintaining proper patient body alignment and
comfort.
cleaning
equipment
guidelines for collection and processing of specimens.
and removes restraints according to Billings Clinic policy.
with ambulance/helicopter/flight transfers into the ED. Is knowledgeable in
admission, transfer and discharge of patient (including equipment)
intra-facility and EMTALA/HIPPA regulations.
Emergency/Kardex notebook. Identifies and anticipates problems and safety
issues and initiates appropriate action. Maintains a safe, clean, and orderly
environment for patient and visitors. Maintains competency in all
organizational, departmental, and outside agency safety standards relevant to
job performance. Identifies and anticipates problems and safety issues and
initiates appropriate action
well developed computer skills with ability to document in The FirstNet CERNER
program. Able to use Outlook for sending and receiving E-mail communication.
~it is the employees responsibility to document all cares (i.e. IVs,
ambulation, vitals, etc) and patient contact they perform. As well as checking
organizational email.
quality of patient care.
responsibility for identifying own development needs; meets all system and
departmental educational requirements. Attends required meetings and
participates in committees as requested. Maintains competency in all
organizational, departmental and outside agency environmental, employee or
patient safety standards relevant to job performance.
more difficult problems to the MD, RN, , PCT II and/or III
participant in keeping a safe work environment.
perform all basic CNA and/or/EMT patient care requirements Competency in:
include a variety of draw sites, specimen preparation
to Unit Clerk job role
Knowledge, Skills and Abilities
and procedures, both departmental and organizational
care treatment, planning and assessment within scope of practice
to interact with patients, families, and physicians
cooperation and allay apprehensions
equipment
certification/license
Care II (with EMT or CMA) & III
aspects of patient care and communications; scope of services will encompass
age groups ranging from infant through geriatric
time management concepts or maximize time effectively
critical thinking skills
calmly and professionally in difficult situations and when dealing with difficult
patients and/or family members
minimum of 50 pounds
conduct when dealing with co-workers, patients, and visitors. Resourcefulness
in dealing with simple to moderate complexity requires ability to prioritize
duties with assistance of nursing personnel.
Minimum Qualifications
Education
Assistant, Medical Assistant, Certified Assistant (MA), EMT, AEMT, or Paramedic
Experience
other health related field performing patient care in a health care facility,
preferably an acute care hospital, and/or pre-hospital setting. (Or)
field or combination of education and experience.
Certifications and Licenses
Montana license as Certified Nurse Assistant and/or EMT certification (or)
training in a health-related field.
Certification BLS for infant, child and adult upon hire (ACLS for Level III)
successfully pass Billings Clinic phlebotomy training upon of hire.
Other Qualifications
other health related field performing patient care in a health care facility,
preferably an acute care hospital, and/or pre-hospital setting. (Or)
field or combination of education and experience. Required to