What are the responsibilities and job description for the Accessory Manager (Iowa City, IA) position at BILLION HAWKEYE INC?
ESSENTAIL FUNCTIONS:
- Greet and serve every walk-in or phone customer courteously and promptly. Answer questions and assist them in identifying and obtaining parts, accessories, and apparel that they might need or enjoy.
- Control number of returns due to errors by using parts equipment and information resources to accurately identify needed parts, accessories, and apparel.
- Actively solicit sales and suggest selling of service-related parts and accessories in conjunction with the service department. Use brochures and merchandise displays as sales aides.
- Handle customer communication regarding returns and/or problems with orders. Issue return authorizations and maintain related records. Ensure customer satisfaction.
- Follow up on special ordered items, and notify the customer when received.
- Maintain the appearance and cleanliness of counters, displays, shelves, bins, and customer contact area by following good housekeeping procedures.
- Other duties as requested.
Join the Billion Automotive Team! Billion Automotive, a family owned business since 1935, has built its name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in South Dakota, Iowa, and Minnesota.
QUALIFICATIONS:
- Valid Drivers License
- Experience/knowledge with accessory installation
Billion Automotive offers a competitive benefits package to all full-time employees including health, dental, vision, life, and disability insurance and 401(K) with employer match. We also offer Paid Time Off (PTO), Paid Holidays, Employee Discounts, an Employee Assistance Program, and opportunities to grow and advance in your Auto Body Career!
We are an Equal Opportunity Employer (EOE).
