Office Manager

Job Overview
Bin There Dump That Columbus is a customer-focused dumpster rental service committed to providing a simple and friendly experience. We are seeking a highly organized and motivated individual to oversee daily operations, drive business growth, and manage marketing initiatives and ensure the smooth functioning of our office environment. The ideal candidate will possess strong leadership skills and have a solid background in office management, human resources, and administrative tasks. This role is crucial in maintaining an efficient workflow and providing excellent support to both staff and clients.

Key Responsibilities:

• Answer phones with a friendly and positive attitude.
• Manage and update spreadsheets, track lead information, and monitor business data.
• Sell dumpster services and consult with customers to determine appropriate solutions.
• Organize and maintain digital files, emails, and company records.
• Process invoices, manage accounts receivable, and reconcile transactions (software-assisted).
• Oversee local outreach efforts and customer follow-ups.
• Handle administrative tasks, including order processing and tracking fuel/expenses.
• Work independently while contributing to business growth.
• Maintain effective communication with staff and vendors, ensuring professional phone etiquette.

Digital Marketing & Analytics:

• Track, measure, and evaluate marketing efforts, including managing Google Business Profile, social media, and advertisement efforts.
• Monitor call volume from marketing sources and analyze close rates and lead quality.
• Provide monthly reports and recommendations to the Franchise Operator or General Manager.
• Write and edit content for social media and Google My Business.
• Collect and analyze consumer behavior data to refine marketing strategies.
• Assist Dumpster Consultants and the operations team as needed.

Qualifications:

• Proven experience in an office management or administrative role is preferred.
• Familiarity with human resources processes is a plus.
• Excellent phone etiquette and communication skills are essential for this role.
• Proficiency in Microsoft Excel and office software.
• Strong communication and customer service skills.
• Ability to multitask and prioritize effectively.
• Organized, detail-oriented, and proactive in problem-solving.
• The ability to consult and close deals over the phone.
• Strong written and verbal communication skills.
• Knowledge of digital marketing tools and analytics platforms is a plus.

Join our team and be part of a growing company that values professionalism, teamwork, and exceptional customer service!

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

Salary : $21 - $24