Brand Ambassador/Event Lead- Hard Rock Stadium+Kaseya Center

Position: Event Staff

Location: Various Venues in the Miami area (Hardrock Stadium, loan depot park, and Kaseya Center)

Reports To: Operations Manager

Job Description:

Binbox Lockers is seeking dedicated Event Staff to join our dynamic team. As an Event staff member, you will play a crucial role in ensuring the smooth execution of events and providing excellent customer service. Reporting to the Operations Manager, you will assist in event logistics, support team activities, and ensure our high standards of customer service are met.

Qualifications:

• At least 18 years of age
• Authorized to work in the United States
• Access to an iPhone or iPad during work shifts
• Ability to lift/push/pull up to 75 lbs, walk, and stand for extended periods of time
• Technical familiarity with downloading iOS and Android app technology
• Ability to test, troubleshoot, and use tools (power drill, screwdriver, etc.) to adjust and repair all types of company lockers
• Ability to work afternoons, evenings, weekends, and holidays
• Reliable to report to work on time and work scheduled shifts/events
• Flexible to remain onsite (indoors or outdoors) for the entire duration of the shift and, if scheduled, to stay until event responsibilities are completed
• Professional, positive, and proactive attitude towards customers, staff members, and managers
• 1 years of Customer Service experience preferred
• 1 years of experience in troubleshooting software issues across various platforms is preferred
• 1 years of basic maintenance & repair experience with hardware and tools preferred
• Bilingual (English and Spanish)

Responsibilities:

• Assist in the setup and breakdown of event sites, ensuring everything meets company standards.
• Help with logistical needs such as transporting resources and setting up equipment.
• Perform maintenance and repair tasks on company lockers as needed before or during events.
• Comply with company dress code policy during events.
• Test and inspect company resources to ensure they are functioning properly.
• Report any equipment malfunctions or operational issues to the Operations Manager.
• Support in managing customer-related issues and crowd control.
• Act as a point of contact for customers and assist in troubleshooting operational issues.
• Participate in training sessions to learn updated operating procedures and standards.
• Collaborate with the managers to contribute ideas for improving event processes and procedures

This role offers an opportunity to contribute to successful events through teamwork and attention to detail. If you are enthusiastic about events, sports and customer service, we encourage you to apply for this position.

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Rotating weekends

Application Question(s):

• Are you 18 years of age or older?

Language:

• English (Required)
• Spanish (Required)

Work Location: In person

Salary : $18 - $19