Deployment Manager

BinSentry is an extremely fast-growing ag-tech company started in Kitchener-Waterloo, Ontario, Canada. We focus on providing solutions for the agriculture supply chain that increase efficiency, reduce costs, and enhance profitability. As a leader in using artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software, enabling improved forecasting and decision-making for our customers.

With our technology, feed mills, commercial grain handling facilities, and protein producers can enhance feed ordering efficiency, boost animal health, improve employee safety, minimize environmental impact, and uncover new savings. Today, BinSentry is monitoring more than 20,000 bins across North America. BinSentry is leading the way in the future of agricultural supply chain management. For more information, visit www.binsentry.com.

The Deployment Lead is responsible for leading the installation process for the ProSense HD product line.  This position engages with Sales and Customers when contracts are established, to assess and document device installation requirements, ensuring a flawless installation and positive customer experience.  This position reports to the Senior Manager of Fulfillment.   

• Project Planning & Coordination
  • Serve as POC for HD installations, coordinating with Sales, CS and customers to establish HD installation schedules and timing for new installations and/or expansions
  • Develop detailed installation plans for customers, ensuring site teams have clear, actionable installation instructions
  • Communicate installation plans with BinSentry key stakeholders to ensure alignment 
    
    
• Site Assessment
  • Conduct customer site assessments, inspecting each bin and determining optimal sensor placement and orientation
  • Gather bin dimensions, installation measurements, and any relevant site details (to be finalized)
  • Document and maintain all required information in BinSentry’s Work Order system (when available).
  • Prepare customer documentation package to be used to guide installation
    
    
• Training & Customer Engagement
  • Lead initial training sessions (1-2 hours) for customer installation staff (e.g., millwright, electrician, etc.)
  • Provide installation support, addressing questions and troubleshooting to ensure successful deployments.
    
    
• Capture Learnings
  • Collaborate closely with Product Management to deliver field learnings, use-cases, questions, or change requests relative to the product and or installation element
    
    
• Support FeedSense Installations 
  • Perform FeedSense Installations as time permits when no HD installations are scheduled 

• Does:
  • Provide full installation guidance, planning, and site assessments
  • Collect and document critical site and equipment information
  • Participate in troubleshooting and offer best practices for product usage
    
    
• Does Not:
  
  
  • Physically install or remove BinSentry products
  • Cut, disassemble, or alter client equipment/resources
  • Perform wiring installation or removal
    
    

• Experience & Skills
  • Previous experience in project coordination, site assessments, or a related field with climbing experience (ag-tech or agricultural experience a plus)
  • Strong communication and presentation skills for conducting onsite training sessions and Q&A.
  • Proven ability to gather technical data accurately and translate it into actionable plans.
  • Comfortable with frequent travel across the U.S. and Canada.
  • Basic proficiency in using measurement tools (laser measure, tape measure), and electronic devices (smartphone, modem).
    
    
• Personal Attributes
  • Works well independently and in teams
  • Organized, detail-oriented, and diligent in record-keeping.
  • Service-minded attitude and strong problem-solving capabilities.
  • Ability to manage multiple projects simultaneously.
  • Positive demeanor and collaborative spirit, with a drive to deliver exceptional customer experiences.
    
    

• Central in the U.S. and/or Canada is preferred for ease of travel to client sites.
• This role involves frequent travel (potentially 50-75% of the time) within and between the U.S. and Canada.
  
  

1. Training & Onboarding
   • Gain a thorough understanding of BinSentry technology and solutions.
   • Familiarize yourself with internal processes, documentation, and the Work Order system.
     
     
2. Site Visits & Project Coordination
   • Begin accompanying Operations and Customer Success teams on site visits for hands-on learning.
   • Conduct independent client site assessments under supervision, gathering crucial data.
     
     
3. Collaboration & Planning
   • Build solid relationships with Sales, Customer Success, and Operations teams.
   • Draft initial site plans and collaborate with clients to finalize device installation requirements.
     
     

• Competitive Compensation
  • Includes base salary, and potential bonus or equity packages.
    
    
• Health & Dental Benefits
  • Company-paid group health and dental benefits (if Canadian) or a comparable benefits package (if American).
    
    
• Tools & Equipment
  • All essential tools and safety equipment needed for the role.
  • Job-site-safe device(s) suitable for dusty environments.
    
    
• Growth & Impact
  • A meaningful mission in which you can directly participate.
  • Opportunities for professional development in a fast-growing tech company.
  • Brag-worthy company swag.
    
    

This role typically starts and ends each trip from your home location. However, the position involves frequent travel to client sites throughout the U.S. and Canada. You will manage your travel schedule in coordination with the Operations team.

Join us at BinSentry as a Deployment Manager and play a key role in delivering our cutting-edge solutions to clients across North America. We look forward to reviewing your application!