What are the responsibilities and job description for the Field IT Systems Administrator position at Binyod LLC?
Location: Richmond, with frequent travel across Texas
Work schedule: M-F, 8am – 5pm (40h per week)
We’re looking for a proactive and dependable Field Systems Administrator to join our growing MSP team. This is a hands-on role focused on supporting client infrastructure (mostly small and mid-sized businesses), managing tickets, and delivering reliable technical solutions both remotely and on-site.
The ideal candidate is someone who takes ownership, knows how to prioritize tasks, works well independently, and can think critically to solve issues — not just execute instructions.
The ideal candidate is someone who takes ownership, knows how to prioritize tasks, works well independently, and can think critically to solve issues — not just execute instructions.
Key Responsibilities:
- Develop and maintain MSP services and operations.
- Manage and resolve tickets related to IT infrastructure, including Windows servers and network issues.
- Implement and maintain backup solutions (Acronis, Veeam) and manage RMM/PSA tools (e.g., ConnectWise).
- Ensure security compliance and manage antivirus solutions.
- Conduct site visits across Texas for project implementation and troubleshooting. (Dallas, Beaumont, San-Antonio)
- Provide technical support to end-users, both remotely and on-site at L2 and above.
- Collaborate with L3 engineers and the physical team for project implementation.
- Maintain and configure internal IT systems and provide end-user training.
- Perform other duties as assigned
Requirements:
- A valid driver's license and a reliable car for travel (mileage reimbursement provided).
- Proficiency in Active Directory (AD), DHCP, DNS, and MS Exchange.
- Strong troubleshooting skills and experience with backup systems (Acronis, Veeam).
- Understanding of the OSI model and ability to explain technical procedures to non-technical users.
- Excellent communication skills and the ability to interact with various stakeholders.
- Strong organizational skills, with the ability to multitask and work in a flexible environment.
- Ability to work independently and as part of a team.
- Strong IT background.
- Knowledge of technology processes, infrastructure, information security, servers, and
- network technologies (layer 2 and up).
- 2 years of experience supporting core Microsoft end user technologies (Windows 10, Windows 11, Microsoft Office, Microsoft365) in a help desk role.
- 2 years of experience supporting Microsoft infrastructure technologies (Windows Server and related).
- 2 years Cisco and Fortinet Network Security Expert certifications or equivalent experience with Fortinet security products.
- Fluent in English (professional level)
Preferred Qualifications:
- Experience with Cloud Backup systems
- Experience with cloud backup systems and cloud platforms.
- Familiarity with Cisco (CCNA), Fortinet, Ubiquity, and other network vendors.
- Experience with ConnectWise RMM/PSA, Acronis Cloud, Windows Server (2016-2022),
- Cisco Meraki, Google Admin, VoIP, UniFi systems, CCTV systems, and Active Directory.
- Ability to handle several tasks simultaneously and work effectively under pressure.
- Prior experience in the MSP field is a big plus.
- Experience with cybersecurity protocols or compliance frameworks (HIPAA, PCI DSS)
Benefits:
- Opportunities for professional development and career growth.
- Supportive and friendly team environment.
- Gas and per diem reimbursement for travel across Texas.
- Support with certification for needed skills
- Personal medical insurance support - $100 a month
- PTO
- Paid State holidays
- Paid Sick leave days
- Friendly, flexible work environment with direct communication and no micromanagement
This role is best suited for someone who takes initiative and doesn’t require constant supervision. We’re looking for a self-starter — someone who can assess the situation on-site, ask the right questions, and follow through until the job is done. If you enjoy solving real-world problems, learning on the go, and being trusted with responsibility, we’d love to hear from you.
Salary : $100
