What are the responsibilities and job description for the Technical Writer II position at Bio-Rad?
The Technical Writer in Product Support creates, maintains and provides technical documentation, manages the storage of the documentation and distributes the documentation to the Field Service organization. This role interacts with internal teams to define end user needs, develop new content, maintain compliance with regulations, and maintain currency across the Bio-Rad portfolio of products.The Technical Writer will make the complex easy to understand for our global field service organization, enabling the field to provide a better customer experience when service repair is required.
How You’ll Make An Impact :
- Service Manual development, refinement and distribution for commercial products.
- SharePoint site management, organization and currency control.
- Participate in New Product Development projects, developing service documentation for future products.
- Interact with internal stakeholders to ensure documentation meets end user needs and while meeting quality and regulatory requirements.
- Collaborates with department personnel and develop and revise service documentation development and revisions. Release service documentation on SAP.
What You Bring :
Location : Bio-Rad is pleased to offer the flexibility of Remote Work for this role anywhere in the U.S.
Total Rewards Package : At Bio-Rad, we’re empowered by our purpose and recognize that our employees are as well. That’s why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.
Benefits : We’re proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG’s), and more!
Compensation : The estimated annual salary for this position is $59,100 to $101,000 at the time of posting. This range is inclusive of all geographic locations within the United States
Who We Are : For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
EEO Statement : Bio-Rad is an Equal Employment Opportunity / Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.
Salary : $59,100 - $101,000
