What are the responsibilities and job description for the Director of Client Services position at BioBridges?
About the Job:
As the Director of Client Services, you will play a crucial role in identifying, developing, and expanding new business opportunities within your assigned geographic region. Your responsibilities will include:
- Developing and tracking a robust pipeline to proactively advance potential opportunities through the sales cycle.
- Overseeing the management of account relationships to ensure optimal client satisfaction through effective communication via telephone and email.
- Gaining a broad and specific understanding of each client's clinical development goals, programs, and needs.
- Creating and executing detailed sales strategies to maximize account development.
- Managing your territory by identifying and targeting the top 20 prospects.
- Cultivating strong, long-term relationships with key decision-makers and maintaining high visibility within accounts.
- Actively seeking to advance your industry and clinical development knowledge to better understand the industry and clients' programs.
- Understanding competitor strengths and weaknesses to effectively articulate BioBridges’ competitive advantages.
- Communicating client needs, expectations, and culture to management and resourcing teams within BioBridges.
Territory:
- This role covers various clients and prospects in the Boston area. You must be located in the Boston region.
Job Requirements:
- Minimum of 3 years of experience providing services to the Life Sciences sector (pharma, biotech, medical device).
- Experience in staffing or recruitment within the Life Sciences industry.
- At least 3 years of experience in contract or service-based sales.
- Uncompromising ethical standards.
- Proven ability to develop and maintain key business relationships.
- Comprehensive understanding of the life sciences marketplace.
- Exceptional interpersonal, negotiation, and organizational skills.
- Ability to focus on and achieve daily, weekly, and long-term goals.
- Self-motivation, presentability, and a team-oriented mindset.
- Ability to maintain a positive, results-oriented work environment, build partnerships, and model teamwork.
- BS/BA degree.
