Distribution Center Manager

Job summary:

The DC Manager leads a diverse team in all core functions related to inbound and outbound distribution operations and is responsible for maintaining a safe and efficient distribution center, establishing priorities, directing, planning and coordinating the daily activities of the operations team.

Primary responsibilities:

• Promote and lead a safety-first culture; maintain a safe and clean work environment

• Meet & exceed customer service delivery requirements; drive key performance indicators for on-time delivery, order fulfillment, and product quality

• Develop, coach, and mentor distribution team members; establish and measure performance within identified goals & objectives

• Lead continuous improvement initiatives, focused on product quality, safety & security, process efficiency, and cost efficiency

• Optimize procedures and process controls to reduce risk and minimize inventory write-offs due to product damage.

• Manage all distribution core functions, including receiving, inventory accuracy, pick / pack operations, and outbound shipments

• Ensure process adherence through routine inspections of team members job competency and monitoring of system controls.

• Oversee inventory levels and availability of critical shipping supplies

• Manage all temperature monitoring and validation activities in the distribution center

• Oversee the planned maintenance of vehicles, machinery, and equipment used in the distribution center, including ensuring proper certifications as required for workers using equipment

• Interview, hire, and oversee the training for all new team members

• Identify and effectively resolve personnel issues, partnering with HR as needed

• Perform all assigned duties in compliance with internal SOPs and external regulations, bringing any compliance issues to the attention of management

Required competencies, knowledge, skills, and abilities:

• Growth mindset oriented toward continuous improvement and exceeding the expectations of our customers

• Great communication skill set (oral and written) with an ability to inspire our team members, ensuring that everyone is well informed and has clarity toward the business objectives

• Proven track record of building and developing teams

• Ability to combine observations & real-world scenarios with a data-driven approach to arrive at innovative solutions

• Undertake challenges and issues from an analytical and collaborative approach

• Ability to organize and prioritize a diversified and heavy workload

• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities

• Must be able to pass a drug test and background check aligned with state and federal laws and within company and accreditation standards

Required certifications, licenses, education, and experience:

• 5 years of warehouse management experience

• Must be willing to be trained on the use of PIT (Powered Industrial Trucks) equipment as needed

• Valid driver’s license

Preferred education, competencies, knowledge, skills, and abilities:

• SAP inventory management & warehouse management experience

• Lean Six Sigma or continuous improvement certification

• Forklift certification and associated safety training

Physical demands and work environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Visual acuity to accurately read and verify expiration dates, batch and lot numbers on small bottles and packages

• Ability to work in a climate-controlled warehouse, including a frequent time in walk-in refrigerators and freezers

• Physical ability to lift, carry, push, and pull up to 50 pounds regularly throughout the shift

• Prolonged standing and walking