Phlebotomy Technician CPT-1/Clerical

Phlebotomist Job Description Template

We are looking for a meticulous phlebotomist for Full-Time work for a hybrid role; CPT-1 Phlebotomy and Clerical. The work days for this role are generally Monday through Friday, day shifts. The individual will be responsible for drawing blood from patients for diagnostic testing in a physician based service and oversee all clerical work involved. They will be responsible for patient care, client and physician customer service. This role will require a flexible, dependable and adaptable individual that thrives in a fast paced environment all while maintaining laboratory efficiency. Most importantly possesses a high level of ethical work standard with a drive to grow with our company.

Phlebotomist Requirements:

• Have a current California State drivers license and maintain an active CPT-1 license.
• Proven 1-2 years of experience working as a phlebotomist.
• Understanding of proper patient identification methods.
• Knowledge of proper requisition workup and identifying key factors including patient demographics, physician demographics, diagnosis codes, insurance and test orders.
• Excellent verbal and written communication skills when completing documentation for sample preparation.
• Keen attention to detail when analyzing requisitions and tests ordered.
• At least 1-2 years knowledge of basic, common orderable and universal tests ordered.
• Knowledge of legal requirements pertaining to drawing blood which include proper order of draw, handling specimen samples after collection and the use of relevant phlebotomy equipment, proper use of PPE.
• Experience using effective veni-puncture techniques in arms or hands on adults, pediatrics, geriatrics, bariatrics, cancer and diabetic patients using particularly 21, 22 gauge straight needle and hub or 21, 23 gauge butterflies.
• Superb dexterity and hand-eye coordination.
• Properly discard all biohazard phlebotomy equipment and materials used during venipuncture.
• Ensure proper labeling and implement effective use of additional measures for proper patient identification.
• Knowledge of testing protocols and the use of testing equipment, ie; centrifuges.
• Knowledge of basic patient care in the case of syncope episodes or sudden illness. Able to follow specific protocols for these types of incidents.
• Follow policies and procedures according to OSHA, HIPPA and other safety organizations.
• Be transparent and accountable to be able to report and navigate unforeseeable mistakes so as to not compromise the health or well being of our clients and patients.
• Able to lift 50lbs.

Phlebotomist Responsibilities:

• Possess current CPT-1, CA Driver License and drivers insurance.
• Open and close the patient service center on time according to office hours.
• Be able to work independently and efficiently. Adaptable/flexible, enjoys doing work that requires frequent shifts in direction.
• Answer patient questions to the best of one’s ability while maintaining professionalism and troubleshooting difficult questions properly.
• Supplying diagnostic notes to physicians or other healthcare professionals.
• Keeping and maintaining records, monitoring volume of draws.
• Cleaning, maintaining areas tidy and organized.
• Ordering supplies and maintaining supply rotation by identifying expiration dates.
• Answering phones while maintaining professionalism and phone etiquette, answering voicemails in a timely manner and returning calls.
• Scheduling patients for lab appointments.
• Answering daily emails, sending emails using professional and proper grammar and or patient email reminders if requested.
• Logging data, proper filing skills, data/record keeping, reporting monthly totals.
• Possess basic computer skills and knowledge in operating Microsoft desktop PC: ie: turning on and shutting down/rebooting.
• Be able to troubleshoot basic printer issues, ie; changing toner and drum, reset wifi feature, printing, scanning and faxing.
• Be familiar with basic computer apps, ie; Google Chrome, Sheets/Excel, Docs/Word, Google Chat etc. In addition, know how to proficiently navigate the web, download and upload PDFs for emails, and be willing to learn laboratory/portal software.
• Possess meticulous attention to detail and be able to monitor the service center assigned to the employee. Report any and all issues of urgency in a timely manner.
• Monitor and report any changes in the environment that may be significant or impactful to the service center.
• Be able to work harmoniously with other staff not directly employed by the company to ensure the satisfaction of our client and client's personnel, while maintaining a great level of respect and professionalism.
• Assess requisitions with new ordering physicians and obtain and relay information that may be useful for potential leads.
• May be required to work overtime from time to time to ensure completion of specimen preparation and complete scheduled appointments.
• May be required to assist with courier shifts when needed or in emergency situations that entail a late shift ranging from 2:00pm-10:00pm.
• May be required to cover one Saturday per month in other locations.

Job Type: Full-time

Pay: $18.00 - $19.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Application Question(s):

• Are you able to pick up over time and rotate 1-2 Saturday per month if needed?

Education:

• High school or equivalent (Preferred)

Experience:

• Phlebotomy: 1 year (Required)
• Customer Service: 1 year (Required)

License/Certification:

• Certified Phlebotomy Technician (Required)

Ability to Relocate:

• McFarland, CA: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20