What are the responsibilities and job description for the Program Support Specialist - Trenton, NJ (Hybrid) position at Biogensys?
We are hiring a Program Support Specialist for one of our clients in Trenton, NJ.
Job Description
Job Description
- Review all participant files to ensure accuracy of data migrated from SPARQ to GPMS.
- Track durational limit, slots, new intakes, exits and follow-ups.
- Assist with ensuring GPMS data entry and participant files and information is entered timely and accurately.
- Communicate with management and staff effectively both verbally and in writing.
- Provide consistent project management guidance, methods, system tools, and metrics for consistent project outcomes.
- Develop methods for measuring effectiveness and sustainability and conduct periodic assessments.
- Create Executive Level excel dashboards to report overall program health.
- Assist in identification and analysis of program level risks and opportunities.
- Provide technical assistance to program staff on an as needed basis.
- Meet work standards by following productivity and quality of program data.
- Identify operational problems and work process improvements.
- Evaluate and assess the programs’ strengths and weaknesses.
- Meet with program staff to discuss program status and goals
- Complete other duties as assigned by Management.
- All of the above; IT experience is a plus.
- Microsoft Teams, Excel, Word, PowerPoint, Outlook, GPMS, DocuSign, AOSOS, etc.
- Minimum of 5 years of experience in providing technical assistance.
- The ability to pay attention to details is required.
- Experience in data validating information across various program systems.
- Excellent verbal and written communication skills.
- Ability to work well with a team and independently.
- Computer proficient in Word, Excel, PowerPoint, Outlook, MS Teams.
- Ability to schedule and manage tasks effectively.
- Conflict resolution and problem-solving skills.
- Organizational and multitasking skills.
- 8:30 AM to 4:00 PM
- Lunch period (Unpaid):1/2HR
- Dress Code: Business Casual (75%) and Business Attire (25%)
- Office or Remote: Work remotely 2 to 3 days per week
- Parking: Free parking
Salary : $34
