Software Integrations Specialist

Job Overview: We are seeking a proactive and dynamic Software Integrations Specialist to join our Information Technology team. This role involves managing, implementing, and optimizing the integration of third-party software systems with our company’s applications. The ideal candidate will be a self-starter with a strong technical background and experience with cloud-hosted services. You will work closely with cross-functional teams and stakeholders to ensure smooth and effective systems integrations, while also providing technical support and troubleshooting when needed.

Essential Functions:

• Software Integration: Plan, design, and execute the integration of software solutions with existing systems, ensuring high performance and seamless user experiences.
• API Integration: Develop and manage API connections between various internal and external systems to enhance functionality and data flow.
• Collaborate with Teams: Work closely with Quality Assurance, Human Resources, and Training & Development to identify integration needs and deliver customized solutions
• Troubleshoot & Support: Diagnose and resolve integration issues, providing ongoing support and troubleshooting to clients and internal teams.
• Documentation: Create detailed documentation for integration processes, configurations, and troubleshooting guides to ensure smooth future integrations.
• Testing & Quality Assurance: Conduct testing of integration solutions to ensure they meet performance, scalability, and security standards.
• Monitoring & Optimization: Continuously monitor integrations, gather feedback, and improve performance and reliability.
• Stakeholder Management: Work directly with stakeholders of managing systems and provide regular status updates to both internal and external stakeholders regarding requests, requirements, and progress of integrations
• Stay Current: Keep up with emerging trends in integration technologies and software development best practices.
• Technical support: Provide technical support to employees, helping with troubleshooting and resolving issues related to integrations, cloud services, and system performance

* This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties may be assigned.

Qualifications:

• High School Degree or equivalent
• At least 1 year of experience in administration control and management of cloud-hosted service
• Experience in administering and maintaining various platforms including:

Experienced in Workramp or similar LMS platform

Experienced in UKG Ready or similar HRIS platform

Experienced in Master Control or similar preferred

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels of the organization.
• Ability to work independently and collaboratively in a fast-paced environment.

Location: On-Site – Mesa, AZ

What we offer:

Looking for a company to work for can be a daunting task, but we believe that we stand out from the rest. Our company offers a positive and inclusive work environment, opportunities for growth and development, and a commitment to work-life balance. Join us and become part of a team that values your contributions and invests in your success.

Total Rewards Package:

• Competitive Salaries
• Health, Dental, and Vision Insurance
• Retirement Plans
• Tuition Reimbursement
• Generous Paid Time Off
• Employee Assistance Program
• No premium payments

BioLab Sciences is an Equal Opportunity employer and does not discriminate based on race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, gender identity, or any other basis protected by law.