Manager of Sales and Business Development

The Manager of Sales and Business Development works under the direct supervision of the Director of Business Development. The Manager of Sales and Business Development is responsible for the development, implementation, organization, and productivity of the sales from US and European companies. The Manager of Sales and Business Development will also assist the Director of Marketing which includes enhancing the company's profile/image to the business and scientific communities.

MAJOR RESPONSIBILITIES

• Develops and implements short- and long-term strategies and marketing plans required to meet the business’ long-term growth and profitability objectives in the defined region or area.
• Performs high-level business development activities, including meeting with potential customers, making capabilities presentations, negotiating contract terms, and ensuring a timely and thorough new customer process.
• Generates sales strategies to target US companies to place drug discovery and preclinical programs at Biomere including but not limited to in vivo and in vitro drug discovery services and IND enabling packages.
• Maintains multi-level (from user level to executive level) contacts within accounts interacts as necessary to address issues, gather feedback, and generally keep abreast of industry trends and activities.
• Works closely and collaboratively with the scientific research team to ensure that the customer has a cohesive and responsive team throughout the sales process.
• Develops and qualifies leads through cold-calling, prospecting and frequent potential client contact to find new clients for all facilities; maintains rapport with existing and past clients.
• Participates in the design of the company's marketing materials and stock including: brochures, letterhead, and business cards.
• May participate in the design, maintenance, and functionality of the company's website.
• Actively utilizes companies designated CRM (ie Hubspot) to manage all contact, company, sales pipeline, and other relevant client, prospect, or sales information which may include, but may not be limited to;
  • Gathering data on leads contacted.
  • Maintaining and tracking lead probability interest from proposal to commitment.
  • Following up with clients to ensure that proposals are complete.
  • Maintaining a file of current (and if required, historical) client interactions and contractual agreements.
• Develops relationships with customers that influences the acceptance and use of company animal models and services:
  • Maintains knowledge of proprietary animal models, research areas and services;
  • Communicates to customers any current and new animal models and services.
• Generates budgets and suggested selling prices for prospective studies and change orders in conjunction with senior staff.
• Engages in the contractual agreement process and ensures that contracts are properly executed.
• Generates Statement of Work/Change Orders and other applicable documents.
• Provides data on marketing trends and competitive pricing and research areas.
• Participates in on-site and off-site client visits and presentations.
• Coordinates company participation and/or attends trade shows, as required.
• Shares customer problems/concerns with all appropriate personnel for a timely and reasonable resolution.
• Performs all other related duties as required.

• Professional experience and strategic planning skills in sales and marketing within scientific research organization. CRO experience a plus.
• Demonstrated ability to create/develop and implement effective process improvement initiatives.
• Excellent communication (oral and written) and interpersonal skills necessary to interact with various levels of personnel collaborating with internal research scientists as well as clients and vendors.
• Proficient at public speaking at internal or external audiences, including presentations.
• Ability to handle multiple projects, meet timelines and assist in executive level decisions.
• Demonstrated ability to work independently as well as in a team-oriented environment within established policies and procedures.
• Proficient in computer-based software programs i.e. Microsoft® Office, Hubspot, File Transfer Protocol (FTP), and other sales software.

WE HAVE GREAT BENEFITS TOO!

• Medical, Dental, Vision with generous portion paid by employer!
• Healthcare Reimbursement Arrangement, Flexible Spending Accounts
• 401(k) with matching
• Short-term and Long-term Disability, Life Insurance
• Employee Assistance Program
• Vacation, Holidays, Sick/Personal Days

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