Corporate Account Manager - Michigan

Description

The Corporate Account Manager - Health Systems' main mission is to establish and develop long term business relationships with Integrated Delivery Networks (IDN), Health Systems, and other key accounts within a defined geographical region in order to sustainably achieve high performance in terms of customer satisfaction, revenue and profitability.

Primary Responsibilities :

• Establish strong relationships with key stakeholders at assigned key accounts.
• Assess, clarify, validate and quantify the customer's existing and unmet needs on an ongoing basis.
• Prospect, develop and implement strategies to penetrate IDN customers to grow total business value throughout customer network. Capture plans in a Blue Sheet and execute according to agreed upon plans; update on a regular and consistent basis.
• Work cooperatively in a matrix environment with local sales teams, national product specialists, Marketing, Med Affairs, and other colleagues in order to advance and close opportunities system wide.
• Develop an Account Plan with a two-to-three year ambition for revenues and profitability in coordination with the local sales teams and key customer stakeholders.
• Review and align on key projects and priorities with the customer. Identify and lead the resources and KPIs needed to meet the mutually identified objectives.
• Proactively lead the execution of the plan with customer inputs where appropriate.
• Negotiate and implement Master Supply Agreements, terms and conditions, pricing, etc. for the assigned customer and key accounts as required.
• Ensure that business activities meet the most stringent requirements of legal and ethical standards and current company policies.
• Ensure customer knowledge is available and shared by maintaining customer records in CRM, in accordance with company guidelines and tools.
• Organize and lead regular internal and customer facing business reviews to monitor performance, uncover new opportunities, and identify and implement corrective actions as needed.
• Support and participate in relevant conferences, trade shows and symposia in coordination with sales leadership and marketing.
• Perform other duties as assigned by Corporate Accounts or senior Commercial Ops Management.

Education :

BS / BA in a business or science-related field required.

Experience :

Knowledge, Skills, Ability :

Working Conditions and Physical Requirements :