Associate Director EWI Digital Compliance

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The purpose of the Associate Director – EWI Digital Compliance role is to support ongoing initiatives to ensure digital compliance for all non-Enterprise Web InitSativie (EWI) websites. The associate director is responsible for leading and supporting department-level processes to enable the development and implementation of non-EWI websites in accordance with regulatory requirements and compliance and governance strategies. The Associate Director reports directly to the Senior Director, Digital Compliance and Governance.

Key Objectives/Deliverables

• Provide operational support and monitor processes to assess, audit, and facilitate risk and compliance reviews across the third-party/non-EWI websites effectively.
• Support third-party sites to meet regulatory (e.g., privacy), compliance, and technical requirements by directing them to appropriate process, procedures, and guidance documents.
• Support the Website/Mobile App governance by acting as the expert on website global processes, collaborating with Tech@Lilly, various cross-functional teams across the US and IBU, brand teams, legal / privacy, and external agencies to guarantee the successful launch, and/or updates of global websites.
• Understand common website compliance requirements (e.g., cookie/digital tracking technology requirements, consent and privacy notice obligations, accessibility) and be able to relay those requirements to cross-functional teams and external agencies
• Establish and maintain relationships with suppliers who manage non-EWI websites ensure seamless, prompt delivery of deliverables (e.g. consent widget implementation, cookie approvals, accessibility, masterbrand deliverables)
• Establish and implement processes to evaluate and mitigate risks or other non-compliance gaps and communicate critical compliance-driven updates
• Proactively identify ways to steadily progress improve the productivity, efficiency, and quality associated with risk evaluations and compliance requirements
• Understand and apply Lilly's website and app processes and help operationalize new processes that support the digital enterprise.
• Create reporting for key compliance metrics
• Lead through barriers, proactively seek solutions, and manage conflicts to facilitate a smooth transition to future states, ensuring alignment with stakeholders.
• Deliver effective communication, both oral and written, so that compliance requirements are efficiently understood and effectively implemented.
• Identify and resolve issues proactively, partnering with internal and external teams to deliver compliant and efficient websites and mobile apps.
• Work with internal and external partners to simplify complex situations into effective solutions.
• Demonstrate the ability to work cross-functionally and bring teams together to implement timely solutions.
  
  
  

Minimum Experience/Personal Skill Requirements

• Bachelors degree
• 5 years of operations, project management, digital development, or digital marketing experience
• Experience in at least one of the following Lilly functional groups: Marketing, Procurement, Compliance, Privacy, Third Party Risk Management, Quality, Digital Engagement, Tech@Lilly, or other marketing support organizations
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
  
  
  

Strong Preferences

• Demonstrated process/systems management experience
• Knowledge of digital development lifecycle, compliance adherence, and technology solutions
• Demonstrated strong teamwork with excellent interpersonal and communication skills.
• Proven ability to lead change and influence leadership at various levels, with or without direct authority.
• Demonstrated negotiation and facilitation skills to effectively manage and resolve conflicts.
• Ability to work independently, act on feedback, and exhibit strong self-awareness and emotional intelligence (EQ).
  
  
  

Additional Preferences

• Ability to understand technical concepts, distill for non-technical stakeholders, and synthesize required actions
• Demonstrated leadership with the ability to drive positive change toward a vision through collaboration
• Ability to work with complexity, provide simple solutions, manage multiple projects, and learn proactively and agilely
• Strong verbal and written communication skills, with a commitment to collaboration and team success
• Experience delivering client-focused solutions and proven planning and organizational skills
• Professional experiences working with diverse teams and populations, exemplifying inclusivity
• Business process improvement/Six Sigma methodology experience and expertise
• Privacy, data risk, and or enterprise risk assessment experience
• Alliance Management or third-party experience
• Demonstrated ability to successfully work cross-functionally to deliver business results
• Demonstrated ability to analyze data, consolidate, interpret and present information to cross-functional groups
• Demonstrated strong teamwork, interpersonal and communication skills
• Demonstrated negotiation and facilitation skills
• Demonstrated ability to influence leadership at various levels of the organization
• Proven ability to implement and complete operational processes
• Ability to work independently and influence without direct authority
• Demonstrated enthusiasm and ability to work under pressure in an evolving space
  
  
  

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$122,250 - $179,300

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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