Patient Access Coordinator - Part or Full Time

Position Summary
The Patient Access Coordinator provides day to day support in a team environment. The Patient Access Coordinator will work directly with their team to enter patient information and process documentation in a timely manner.

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

• Enter patient information into Salesforce, including demographics, insurance information and referral sources
• Manage team email including distributing incoming paperwork
• Create and fax medical documents
• Order compression equipment
• Effective communication with patients, sales team and corporate staff regarding the status of the patient’s order
• Willing to support all members of the team
• Comply with all HIPAA and privacy regulations
• Adhere to laws and best practices in regards to dealing with patients and patient data
• Perform other job-related duties as assigned
• This position is to cover a small office in Memphis, TN. We are looking for two employees to cover the hours of 8:00 AM to 4:30 PM Monday through Thursday (closed 12-12:30 for lunch). Friday hours optional.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma or GED, required
• MS Office experience, minimum of six months required
• Data entry skills, minimum of six months required
• Basic medical terminology, minimum of six months required
• Excellent telephone skills, minimum of six months required
• Verbal and written communication skills, required
• Able to work in a team environment, required
• Attention to detail, required
• Critical thinking skills, required
• Medical documentation review, preferred

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Must be able to work onsite at our office located at 5909 Shelby Oaks Dr, Memphis, TN l38134  between the hours of 8 AM and 4:30 PM Monday through Thursday. Friday optional. 
• Must be able to work in an office setting, use a computer, keyboard and mouse for the majority of the shift and be able to communicate on the telephone
• Muse be able to work alone or with a very small staff
• This is a part time position, potential for full time in the future