What are the responsibilities and job description for the Logistics Coordinator position at BioTouch?
Job Description
Job Description
POSITION OVERVIEW : The Logistics Coordinator will support operational activities related to the transport of biological specimens, reports, and supplies. Responsibilities will include tracking specimens from the point of pickup through delivery. The position will act as a liaison between both external and internal partners. Job assignments will be managed without immediate supervision and are evaluated based on performance. Individuals must be able to perform each essential core function as well as monitor and maintain the department service levels. The requirements listed below are representative of the knowledge, skill, experience and ability necessary to perform this job. Responsibilities
- Demonstrate continuous effort to improve day to day logistics, streamline work flows and work diligently to provide quality support and build strong vendor relations
- Update and manage logistics reporting, protocols and scorecards
- Efficiently and effectively track specimens including proactive troubleshooting and intervention
- Effectively manage vendors to standard operating procedures
- Familiarity with standard concepts, practices, and procedures related to logistics
- Monitor and trend courier / vendor performance and provide feedback and solutions for improvement
- Effectively communicate with customer on multiple levels
- Identify process improvement opportunities and recommend solutions
- Execute service strategies and programs for problem resolution
- Manage to service levels that meet customer and operational needs while achieving department goals and objectives
- Collects and trends departmental data and develops proactive actions for related improvement
- Manage and update internal LSL system networks as needed for Client profiles
- Send daily reports of transit transactions
- Other duties as assigned
Required Skills
QUALIFICATIONS :
