What are the responsibilities and job description for the Director of Network Services position at BIOWORLD MERCHANDISING?
Bioworld Merchandising is a leading design and distribution company of licensed and private label apparel, headwear & accessories to all retails channels. We collaborate with some of the most widely recognized brand and retail partners in the world. We are seeking skilled candidates who are excited to join this amazing team!
We Believe in Great Brands: Our goal is to translate the brand story into product that is as innovative and distinctive as the brand itself.
Creative Culture: Our team brings to our brand partners a unique mix of creative product design paired with merchandising expertise. We believe innovation comes from a diversity of creative ideas.
We are the Market: Our team believes in full immersion to gain insight into retail markets, contemporary culture and consumer reaction.
POSITION OVERVIEW
The Director of Network Services is responsible for leading the design, implementation, and management of Bioworld's network infrastructure to ensure optimal performance, security, and scalability. This role plays a vital part in supporting Bioworld’s merchandising operations by maintaining robust connectivity across global offices, distribution centers, and retail systems. The ideal candidate will have a strategic mindset, extensive technical expertise, and a proven track record in managing complex IT networks within dynamic environments.
JOB DUTIES
- Oversee the design, deployment, and maintenance of the organization's LAN, WAN, VPN, and wireless networks.
- Ensure the network supports high availability and optimal performance for business-critical applications and systems.
- Plan and execute network upgrades and expansions to meet future business needs.
- Implement and enforce network security protocols to protect company data from threats and vulnerabilities.
- Maintain compliance with industry standards and regulations, including PCI DSS and GDPR where applicable.
- Conduct regular network risk assessments and audits.
- Lead and mentor the Network Services team, fostering a culture of collaboration and continuous improvement.
- Define team goals, evaluate performance, and provide training and development opportunities.
- Work closely with IT leadership and business stakeholders to align network strategies with organizational objectives.
- Collaborate with merchandising, supply chain, and retail operations teams to ensure seamless connectivity across all systems.
QUALIFICATIONS
Ideal candidate profile:
- 10 years of experience in network infrastructure management, with at least 6 years in a leadership role.
- Expertise in managing enterprise-level networks in retail, merchandising, or similar industries.
- Proven track record of leading network transformations and upgrades.
- Advanced knowledge of networking protocols, hardware, and software (e.g., Cisco, Palo Alto, Juniper).
- Strong understanding of cloud networking solutions (e.g., AWS, Azure).
- Exceptional problem-solving and decision-making abilities.
EDUCATION REQUIREMENT
- Bachelor’s degree in Information Technology, Computer Science, or a related field. A master’s degree is preferred.
BUSINESS HOURS
- Hours of operation: Monday-Friday: 8:30am – 5:30pm
- Occasional extended work hours depending on volume and collaboration with India office.
