What are the responsibilities and job description for the Host/Barista position at Birba Cabazon - F10 Creative?
Foundation 10 is a collection of great food and great people in Palm Springs, California. Cheeky’s, Birba and Alcazar are based in the north end of Palm Springs while Mr. Lyons is the newest addition to the south end. We’re three restaurants and a hotel— and an incomparable experience. Owned by local chef, restaurateur and hotelier Tara Lazar, Foundation 10 is an adventurous group. We are inspired by people, food, drink, art, music, design and travel. With Cheeky’s, Birba, Mr. Lyons and Alcazar, we like to think we’ve struck the perfect balance: foodies and non-foodies, young creatives and old school traditionalists, jet setters and homebodies, Palm Springs natives and urban dwellers just dipping in for a weekend escape. This diversity inspires us to curate an eclectic and unforgettable experience you’ll enjoy from start to finish.
F10 Creative is dedicated to Small Farm Food. We use responsibly sourced meats and local produce whenever possible. You can feel the freshness of our dishes, and you’ll come back with a craving for it.
F10 started with Cheeky’s restaurant in 2008. Our goal was to make homemade breakfast just the way we like it: no fuss, bought local, made from scratch. Turns out you like it too, because Cheeky’s now boasts a cult following among locals and visitors alike.
We got the name F10 from adding the 6 2 2 of our address at 622 north Palm Canyon Drive. 10 is our lucky number and we hope you’ll think we’re a perfect 10. Cheeky’s and Birba share the same property as our hotel Alcazar, so you don’t need to go anywhere else! (Unless of course you crave classic steak done right-- Mr. Lyons is a short jaunt to the south end of town.)
F10 is your home away from home, offering something unpretentious, thoughtful and a bit out of the box— a place where we can share all of our favorite things with you: simple, fresh and delicious food, handcrafted cocktails and lots of choices. This is the experience we would want if we were in your shoes. We're glad you’re here!
Job Summary:
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Job Specific Duties and Responsibilities may include:
- Prepares and maintains a seating chart for each shift and is familiar with the rotation order.
- Distributes the daily specials to the various stations and changes the blackboard to reflect the specials of the day.
- Greets and seats customers in a courteous and timely manner as they enter the restaurant and/or communicates delays in seating and starts a waiting list.
- Checks books for any reservations.
- Accommodates special needs of customers and communicates any needs to appropriate staff.
- Assists dining room staff during rush periods by cleaning tables whenever possible.
- Answers telephone in a professional manner, takes reservations, takes “to-go-orders” and answers customer inquiries.
- Writes messages down for employees and delivers those messages when the opportunity presents itself.
- Communicates customer and/or employee difficulties to management.
- Applies knowledge of full menu and other restaurant information such as restaurant hours and types of payment.
- Enters or facilitates “to-go-orders” being entered into computer and prints receipt as well as prepares to-go items necessary to fill order along with condiments, other food items and utensils.
- Completes guest check transactions on cash register and tenders proper change to customers.
- Completes opening and closing duties in accordance with approved procedures.
- Communicates any health and/or safety concerns/violations immediately to management.
Requirments:
· Previous work experience as a Host/Hostess or Waiter/Waitress
· Understanding of restaurant etiquette
· Familiarity with health and safety regulations
· Experience in managing reservations
· Demonstrable customer-service skills
· Excellent communication skills (via phone and in-person)
· Strong organizational skills with the ability to monitor the entire dining and bar area
· Availability to work in shifts as needed
· Good physical condition to walk and stand during an entire shift
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or general education degree (GED); and two to three years related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually loud.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
COVID-19:
To keep our customers and employees safe, we require masks to enter our establishment, and have installed sneeze guards in front of our point of sales / counter space.
Job Types: Full-time, Part-time, Seasonal
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $17 - $20