What are the responsibilities and job description for the GENERAL MANAGER position at Birch Bay Leisure Park?
Reporting to a volunteer Board of Directors, and through the President of the Board, the General Manager (GM) plans, organizes, and directs all Park operations, either directly or through subordinate supervisors. Working with the Board, or its representatives, the GM develops and administers the annual and capital budget and short / long-range plans of the Park. The GM is responsible for the infrastructure including buildings, pool, power, sewer and water and lift stations, vehicles, and equipment, and ensures that all assets are maintained and replaced as necessary. The GM ensures that staff are trained and evaluated, and work is performed safely in accordance with County, State, and Federal laws. The GM is also responsible for ensuring that members, guests, and staff comply with Park Bylaws and Rules and is responsible at the staff level for resolving compliance enforcement issues and maintaining positive relations with members, guests, staff, the Board, contactors, community representatives, etc.
Position Overview :
The General Manager (GM) is responsible for the overall operation, employees, operational budget, and success of Birch Bay Leisure Park. The GM will oversee all departments, including member services, operations, maintenance, landscaping, long-term planning, and finance, ensuring the property delivers exceptional member experiences while maintaining financial objectives and high operational standards. This hands-on leadership role requires strong management skills, a passion for hospitality, and the ability to balance business acumen with member-focused service.
