What are the responsibilities and job description for the Operations Specialist position at Birchcrest Tree and Landscaping Inc?
OPERATIONS SPECIALIST
Who we are :
Birchcrest Tree and Landscape, a Gunnison Company, has built our reputation on our commitment to excellence for over 40 years. We offer qualified candidates competitive wages and benefits, educational opportunities, and the chance to develop your career with a respected industry leader.
We Offer :Operations Specialist Summary :
This role is essential for improving efficiency, driving operational excellence, and supporting the overall growth and success of the organization.
Duties / Responsibilities :
General Duties – Operations Specialist
Greet and assist visitors in the office. This includes general assistance to employees, such as making copies or connecting them with HR.
Assist office, operations and fleet departments with administrative tasks.
Support front office when phones are busy.
Participate in staff meetings.
Liaise with corporate for the office needs.
Other duties as assigned.
Primary Duties – Office Manager Support & Backup
Res / Com billing
Utility Billing (T&E and Lump Sum)
AR Aging tracking and management, sending monthly statements and working with sales associates about their clients being past due.
Bank account management, tracking and reconciliation. Includes follow up on discrepancies.
Work closely with the corporate finance team to ensure accuracy and reconciliation
Monthly commission reports for sales associates
Assist with monthly credit card reconciliation for all employees with corporate credit cards.
Deposit all payments, cash, checks, credit card and ACH and maintain records for audit. Includes posting the payments to the respective accounts in both res / com CRM and utility CRM
Secondary Duties – Fleet & Procurement
Procurement for fleet, safety, office and other purchasing needs
Maintain relationship with fleet and other vendors on site
GPS and key fob administration support
Wex Gas Card Assignment and support
Maintain fleet database under direction of operational management
EZ-Pass Distribution, fines and management
Coordinate information for DMV registrations, HUT-Quarterly mileage tax reporting, FMCSA- Fed motor carrier, Heavy Vehicle permits
Required Skills / Qualifications :
High School Diploma or equivalent required.
Previous experience in operations or administrative role is highly desirable.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Strong verbal and written communication skills to interact effectively with team members and stakeholders.
An ability to identify challenges and propose effective solutions in a timely manner.
Ensuring accuracy and consistency in operations and reports.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Valid driver's license required.
Preferred Skills / Qualifications :
- Proficiency in NetSuite
Equal Opportunity Employer : Birchcrest Tree and Landscape is committed to creating a diverse environment and is proud to be an equal opportunity employer.