Warehouse Supervisor - Baltimore, MD

Bird’s cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

Role Overview:

The Warehouse Supervisor is essential for overseeing and optimizing the performance of a service center, ensuring that operations run smoothly and efficiently. This role involves leadership and team integration to maintain a cohesive and productive work environment. It also plays a critical part in upholding safety standards and ensuring the highest quality of service, which directly impacts customer satisfaction and operational success.

Key Responsibilities:

• Onboard, train, and lead a team of Mechanics while assigning daily tasks as needed and ensuring workflow is efficient
• Maintain a team oriented environment and integrate new Mechanics to the team
• Evaluate and provide feedback to market manager on team performance
• Ensure operational compliance and safety of all vehicles by completing quality checks prior to their departure from the warehouse for deployment
• Follow established safety procedures to ensure Bird riders are on the safest vehicles
• Ensure accurate documentation of completed quality checks for vehicles and parts
• Manage vehicle operations such as inspection, rotation, check in/out, and more
• Support inventory management and organization of tools, parts, and vehicles
• Identify issues and perform small repairs on vehicles in field from brake adjustments to vehicle cleaning to ensure vehicles are in optimal working condition
• Maintain and abide by safety and hygiene standards within the warehouse
• Perform in warehouse repairs from basic maintenance to complex electronic part replacement
• Maximize the number of operational vehicles by efficiently completing tasks assigned
• Safely operate a pallet jack or push cart on a frequent basis
• Additional job related tasks as assigned

Must-Have:

• Ability to work evenings and weekends if needed
• 3-5 years previous experience of managing and maintaining a warehouse environment with direct people management
• Knowledge and process experience for working towards KPIs
• Process improvement experience- (lean, continuous improvement preferable)
• Strong mechanics experience preferred
• Ability to learn quickly
• Excellent time management, communication, and organization skills
• Ability to be both self-directed and work well in a team environment
• Comfortable learning and adapting to new concepts and using new tools
• Strong problem-solving skills, with the ability to perform quick and efficient repairs
• Self-motivated with and the ability to work independently with minimal supervision
• Strong organizational skills with the ability to manage daily tasks
• A safety-oriented mindset, capable of conducting rigorous quality checks
• Excellent communication skills with the ability to interact with team members at all level

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.