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Security Service Technician

Birdi Systems, Inc.
Silver Spring, MD Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/26/2025
Job Description

Job Summary

We are seeking a highly skilled and experienced Security Service Technician with a minimum of 10 years in the field, certified in CCURE. The ideal candidate will possess exceptional service skills, extensive experience in wiring and programming Access Control systems, and a solid understanding of CCTV troubleshooting and installation. This role requires a hands-on professional who thrives in a dynamic environment and is committed to providing high-quality service to our clients.

Responsibilities

  • Diagnose, troubleshoot, and repair enterprise-level Access Control, CCTV, and Intrusion Detection Systems (IDS).
  • Perform installation, programming, cabling, and testing of advanced electronic security equipment.
  • Install connectors on multi-conductor cables and conduct continuity testing.
  • Install and repair electrified locking hardware such as magnetic locks, panic push bars, mortise locks, and strikes.
  • Install, troubleshoot, and repair Access Control panels, power supplies, and mechanical components.
  • Install, troubleshoot, and repair analog and network cameras.
  • Program IP cameras, ping servers from camera locations, and handle terminations at both field and head-end locations.
  • Follow specifications, instructions, and standard procedures while reading wiring schematics, blueprints, and technical manuals.
  • Ensure compliance with all company safety policies and procedures.
  • Provide effective training to customers and communicate relevant information to supervisors.
  • Stay updated on emerging technologies and evaluate their potential application to client needs.
  • Escalate and resolve issues promptly and professionally.

Qualifications

  • Minimum 10 years of experience in security systems installation, maintenance, and service.
  • Proven expertise in wiring Access Control panels, programming systems, and troubleshooting using meters (including handling resistors at end-of-line wiring).
  • CCURE Certified
  • Extensive experience troubleshooting CCTV issues, including:
    • Identifying and resolving video feed problems.
    • Programming IP addresses into IP cameras.
    • Conducting server ping tests and performing field terminations.
  • Ability to read and interpret wiring schematics, blueprints, and technical manuals.
  • Strong attention to detail, safety compliance, and organizational skills.
  • Effective communication skills for both technical training and internal reporting.

Preferred Skills

  • Experience with advanced electrified locking systems.
  • Familiarity with enterprise-level security software and systems.
  • A proactive mindset in identifying and solving complex technical problems.

Benefits

  • Competitive compensation based on experience.
  • Opportunities for ongoing professional development.
  • A dynamic and collaborative team environment.

Company Description

Birdi Systems, Inc. (BSI) is an award-winning, full-service systems engineering consulting and contracting firm based in Los Angeles, California. We specialize in providing technology solutions for major airports and transportation entities across the United States, with office locations in California, Colorado, Florida, and Washington, D.C.

Birdi Systems, Inc. (BSI) is an award-winning, full-service systems engineering consulting and contracting firm based in Los Angeles, California. We specialize in providing technology solutions for major airports and transportation entities across the United States, with office locations in California, Colorado, Florida, and Washington, D.C.

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