Demo

Technical Project Manager

Birdi
Tempe, AZ Full Time
POSTED ON 4/6/2025
AVAILABLE BEFORE 5/4/2025

Essential Duties / Responsibilities :

  • Owns and manages cross-functional projects in a matrix organization including software, operations, and customer service to deliver products and services to customers on time and on budget.
  • Defines project objectives / goals, determines scope of each project, and performs other activities to initiate a project.
  • Performs all phases of project development : successful initiation, planning, design, execution, monitoring, controlling and closure of a project. This includes the planning, organization, communication of projects, and leading and controlling their scope, costs, and schedule.
  • Tackles complex problems with a strategic mindset that balances internal and external priorities.
  • Creates, monitors, and maintains status dashboards and / or other status related documentation to continuously report status to the organization.
  • Creates, monitors, and maintains RAID logs for projects.
  • Performs active risk identification and risk mitigation strategies to meet customer and revenue obligations for each release. This includes preventing risks from escalating into major issues.
  • Clears blockers as required to keep the schedule on track. This includes organizing cross-functional team meetings and ensuring appropriate individuals are present based on the type of blocker.
  • Drives key project management deliverables including kick off meetings, project planning and project plans, lessons learned, internal and external communications, meeting agendas and notes, etc.
  • Works with stakeholders and management to determine staffing requirements and allotment of available resources for each project phase.
  • Monitors and manages project constraints including scope, cost, timeline, resources, and risks.
  • Provides day-to-day coordination and quality assurance for projects and tasks including project monitoring and removing any blockers that can impact release schedule.
  • Collaborates with all team members in a SCRUM environment on a day-to-day basis.
  • Collaborates with non-technical cross-functional team members in marketing, sales, pharmacy operations, and customer support as it relates to project status.
  • Ensures completeness of all project tasks, deliverables, and documentation and obtains appropriate approvals as per the project plan.
  • Actively provides status to managers and stakeholders on assigned projects.
  • Other duties as assigned.

Required Skills / Abilities :

  • Proven success delivering projects on time and on budget.
  • Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions.
  • Exercises sound judgment and decision-making.
  • Demonstrated ability to positively interact with clients and staff of all levels, a willingness to take accountability for achieving service commitments, and a demonstrated ability to achieve results.
  • AzureDevOps and / or Atlassian collaboration tools (Jira / Confluence).
  • Project management tools (MS Project, Excel, Smartsheet) to create project plans and status dashboards.
  • Capable of managing different kinds of application projects (internal and external) including web, mobile app, chatbot, and back-office solutions.
  • Demonstrated ability to work collaboratively on project teams and / or matrix-managed teams holding teams and individuals accountable to timelines and deliverables.
  • A decisive individual who possesses a detail-oriented perspective and time-management skills.
  • A well-organized and self-directed individual who is able to work with a minimal amount of supervision.
  • Capability to efficiently complete tasks in a fast-paced environment.
  • Ability to appropriately schedule and prioritize multiple projects to ensure timely and effective delivery of IT solutions while overcoming obstacles and delivering the projects on time.
  • Ability to relate to people at all levels of an organization (internal and external) and possesses excellent communication skills.
  • Results-oriented and able to juggle multiple concurrent projects with changing priorities and deadlines.
  • Delivery-focused, yet flexible and creative when called upon.
  • Solid analytical thinking / skills and problem-solving capability with the ability to independently identify, research, and resolve issues.
  • Ability to work extended hours, weekends, and holidays in alignment with departmental and industry demands.
  • Education / Experience :

  • Bachelor's degree in business, information technology, computer science, engineering, or related (or equivalent combination of education and experience).
  • Minimum of 5 years of experience in a similar project management role (or similar role), with a focus on customer-facing projects.
  • Strong understanding and experience in Agile and waterfall methodologies including experience with Atlassian or similar tools.
  • Working knowledge of program / project management principles and methodologies with previous involvement in high-visibility projects.
  • Experience in all phases of the SDLC.
  • Proficient with Microsoft Office, Smartsheet, and industry related software programs.
  • Preferred Skill / Abilities :

  • Project Management Professional® and Certified Scrum Master® certifications.
  • Software management experience.
  • Prior experience in Retail, Mail Order of Specialty Pharmacy, PBM, pharmaceutical or managed health care industry.
  • Work Environment / Physical Requirements :

  • Home-based office environment, with minimal exposure to excessive noise or adverse environmental issues, and occasional local and / or overnight travel, including exposure to heat, cold, and inclement weather conditions. Transportation for travel typically will include automobile and plane.
  • Ability to sit for prolonged periods of time.
  • BirdiRx is an Equal Opportunity Employer. We value diversity and are committed to providing an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    As a condition of employment, BirdiRx requires the successful completion of a pre-employment criminal background check and drug screening. A criminal conviction does not automatically disqualify an applicant, and each case will be evaluated individually, considering the nature of the offense, its relevance to the position, and the time elapsed since the conviction.

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