Field Technician II - Fleet

Job Title: Field Technician II - Fleet

Location: [City, State] or Remote

Job Type: Full-Time/Contract

Salary: $62,400 - $72,800 per year

Start Date: Immediate

About Us:

At BirdEye Solutions, we provide top-tier technology installation, support, and infrastructure

solutions for businesses that rely on seamless, secure, and scalable systems. From networking

and low-voltage cabling to security camera installations, access control, and managed IT

services, we deliver the expertise and reliability businesses need to keep their operations

running smoothly.

Our team specializes in end-to-end technology implementation, offering businesses the flexibility

and technical expertise required to adapt to evolving demands. Whether working with general

contractors, IT service providers, or enterprise-level businesses, we act as a trusted

partner—handling the heavy lifting of installation and support so our clients can focus on growth.

Job Summary:

We are seeking a Fleet Field Technician to install, maintain, and repair vehicle-based

technology systems, including GPS tracking, telematics, dash cameras, and fleet

communication devices. This role requires on-site fieldwork, troubleshooting hardware and

software issues, and ensuring seamless system functionality. Candidates must be tech-savvy,

detail-oriented, and comfortable working independently in fleet environments. Strong

communication skills are essential for coordinating with clients and internal teams. Experience

with low-voltage wiring, networking, or automotive electronics is preferred. Full-time travel

is required, along with the ability to work independently or as part of a team on multi-site

projects.

Key Responsibilities

• Install & Configure Fleet Technology – Set up GPS tracking, telematics, dash

cameras, and fleet communication systems in commercial vehicles, ensuring proper

wiring, mounting, and functionality.

• Troubleshoot & Repair Systems – Diagnose and resolve hardware and software

issues, replacing components and updating firmware as needed to maintain system

performance.

• Perform Routine Maintenance & Inspections – Conduct scheduled checks on

installed systems to ensure reliability, prevent failures, and proactively address potential

issues.

• Document Work & Communicate with Clients – Maintain accurate records of

installations, service calls, and troubleshooting steps while providing clear updates to

clients and internal teams.

Qualifications & Skills

Required:

• Full-Time Travel Required – Must be willing to travel extensively for on-site fleet

installations and service calls.

• Technical Proficiency – Experience with installing and troubleshooting GPS tracking,

telematics, dash cameras, and fleet communication systems.

• Low-Voltage & Wiring Knowledge – Familiarity with vehicle electrical systems,

12V/24V wiring, and proper cable management techniques.

• Problem-Solving & Troubleshooting – Ability to diagnose and resolve hardware and

software issues efficiently in field environments.

• Basic Networking & Software Skills – Understanding of network configurations,

firmware updates, and mobile app-based system integration.

• Attention to Detail – Strong ability to follow schematics, installation guides, and safety

protocols for high-quality workmanship.

• Customer Service & Communication – Clear and professional interaction with clients,

fleet managers, and internal teams to provide updates and reports.

• Self-Sufficiency & Time Management – Ability to work independently, manage service

calls efficiently, and prioritize tasks based on urgency.

• Valid Driver’s License & Reliable Transportation – Willingness to travel locally and

nationally for on-site installations and service calls.

Preferred:

• Bilingual (English & Spanish preferred) – Ability to communicate effectively with

diverse teams, clients, and technicians in both languages.

• Aerial Lift Certification – Ability to operate scissor lifts, boom lifts, or bucket trucks for

installations on large fleet vehicles or elevated mounting points.

• Experience with IDFs (Intermediate Distribution Frames) – Familiarity with setting up

and managing IDFs for fleet management systems, including proper cable routing and

patch panel connections.

• Network Cabinet Termination – Skilled in terminating, organizing, and labeling network

cables within IDF/network cabinets to ensure clean and efficient setups for fleet

technology integrations.

What We Offer

• Weekly Competitive compensation

• Hands on Training

• Opportunities for professional growth (Paid Certification Training)

• Supportive Team Environment

Job Type: Full-time

Pay: $1,200.00 - $1,500.00 per week

Benefits:

• Referral program

Schedule:

• Night shift
• No weekends

Ability to Commute:

• Worcester, MA 01601 (Required)

Ability to Relocate:

• Worcester, MA 01601: Relocate before starting work (Required)

Work Location: In person

Salary : $62,400 - $72,800