Sales Operations Manager (Latin America)

JOB TITLE: Sales Operations Manager REPORTS TO: GM & Managing Director, LATAM TYPE: Exempt LOCATION: Remote USA SALARY: $110k-130k Overview: Significantly improve our understanding of the Distributor business through data gathering and analysis. The Sales Operations Manager for LATAM will play a critical role in optimizing processes, ensuring efficient sales execution across the region, managing key operational tasks, and drive business intelligence data analytics to support strategic decision making. Strong drive to increase service level provided to distributor. Key Tasks: 1. Order Management • Responsible for managing the overall purchase order process, including PO entry, order execution, and open balance management. • Coordinate the creation and effective fulfillment of Purchase Order Forms through the region. • Align monthly PO placement deadline with Americas Demand & Import Planner and create an optimal Seasonal Calendar for PO Order & Delivery windows. • Send monthly product allocation status to distributors and follow-up to ensure orders are being invoiced and shipped accordingly. • Monitor and manage open balances on purchase orders to ensure accurate financial tracking and balance off-set. • Production Tracking; Confirm orders with customer; Crosscheck between orders submitted vs. POs confirmed; Follow up on pick, pack and shipment. 2. Forecasting • Support forecast planning process and data control/analysis • Create data base to control Forecast inputs and compare with actuals and new POs (volume, revenue, ASP, product mix) 3. Sample Order • Manage the sample order process, ensuring all market needs are consolidated. Evaluate product availability and propose best/optimal usage of the sample kit. 4. Budget Control • Responsible for monitoring and controlling all regional reported sales figures for the region within the proper fiscal year. With GTM Director: • Align revenue vs. B. Planning, Support strategic annual Bus. plan • Finance monitoring and support - Detailed control and follow up on Payments and Receivables; Monthly finance report; Monthly follow up and updates on Revenue recognition with HQ 5. Business Intelligence Provides insights and data analysis to support the regional strategic decision-making. • Develop and maintain sales intelligence reports from POs, Open Orders, Actuals, Forecast and Distributor’s figures (volume/revenue/product mix). • Implement periodic market analysis (Product Price Parity) for each key market to ensure effective pricing, segmentation and brand positioning. • Implementation of KPI’s Management dashboard; Monthly Reports to LATAM and Americas Management • Create, implement at distributor level and manage sales and purchase database to support current analysis and future decision-making process (allocation, segmentation, pricing, etc.) • Share data analysis back to distributor, work hand in hand with their local teams to enhance how they manage their day to day business. Educational Background: - Bachelor of Business Administration, Economics, Engineering, Supply Chain / Logistics or related. - Master of Business Administration (MBA), Specialization in Business Management, Finance and/or related also strongly preferred (desired) Professional Background: - + 5 Years of controlling, data analysis, business intelligence in organizations where that experience is in connection with sales and operations - Experience dealing with multiple countries in Latin America – cultural ties preferred - Strong analytical skills and a structured approach to solving business problems Experience in managing and working with a multi-regional and multi-functional team – - Experience working with complex, and data driven teams - Excellent prioritization and project management acumen - Cross-cultural communication skills KPIs: - High level understanding of distributor business through data - High PO’s/Allocation ratio - Forecast Accuracy - Open Balance Control - Perceived higher quality of service provided to distributor Skills: Relevant qualification, certification or equivalent (advanced) practical experience with Microsoft Office (Excel/PPT) Languages: Fluent in English and Spanish is mandatory

Salary : $110,000 - $130,000