SAP Basis Administrator

Purpose and objectives of the job: We are seeking an experienced and detail-oriented SAP Basis Administrator to join our IT team. This role is responsible for the technical management and administration of our SAP environment, ensuring optimal system performance, availability, and security. The SAP Basis Administrator will play a key role in configuring, monitoring, and maintaining the SAP landscape, including activities such as software installation, upgrades, performance tuning, and troubleshooting. You will collaborate with cross-functional teams to support business processes, resolve issues, and implement solutions that align with best practices. This position is essential in supporting our enterprise applications and ensuring they are stable, scalable, and compliant with company standards. Tasks and responsibilities: • Provide day-to-day SAP Basis administration support for systems hosted by a third-party, as well as contributing to larger-scale project efforts. • Work with the Integration Architect to design overall system and solution architecture, system integration, and implementation strategy, ensuring an integrated applications environment aligned with business needs. • Assist in analyzing new and existing architectures to meet reliability, security, and compliance standards, enhancing both customer satisfaction and operational efficiency. • Proactively identify and address existing and potential issues in system and solution architecture, implementing solutions that follow and improve upon best practices. • Work closely with the hyperscaler support team to monitor system health and performance, coordinating maintenance, updates, and patches as needed to ensure minimal downtime. • Plan and implement SAP software upgrades, support packages, and kernel patches in collaboration with internal and third-party teams to optimize system functionality and security. • Perform system performance tuning and optimization through regular monitoring and analysis, working with the hyperscaler to adjust resources (CPU, memory, storage) as necessary. • Assist in researching technological advancements and industry trends, applying improvements to ensure solutions remain updated, supported, and aligned with company and industry standards. • Oversee SAP security and access management, ensuring compliance with internal policies and security best practices; regularly review audit logs and adjust controls as needed. • Manage SAP transport requests, ensuring proper version control, change management, and resolution of any transport-related issues in coordination with the hyperscaler. • Collaborate on capacity planning with internal teams and the hyperscaler to forecast future needs and manage system scaling to meet business requirements. • Ensure system support documentation is continuously updated, accurately reflecting any architectural changes, upgrades, or redesigns. • Participate in incident management by troubleshooting issues and collaborating with the hyperscaler for timely resolution, conducting root cause analysis to prevent recurrence. • Maintain a knowledge-sharing approach with IT and business teams, documenting processes and promoting best practices for SAP Basis management. Interfaces / Relationships: • This position works closely with the other IT Applications team, and other IT staff within the Americas and with our global IT organization supporting SAP on a global level. Competencies: • Excellent analytical, problem solving, priority setting, time management and organizational skills. Job Description • Ability to operate independently, as part of a team, and including workload management and task delegation. • Ability to establish and maintain effective working relationships with key business stakeholders and crossfunctional IT teams. • Demonstrated ability to effectively communicate across multiple levels of the organization, including presenting to IT leadership. • Ability to perform effectively in a rapidly changing environment. • Understanding of shifting priorities and deadlines; demonstrated ability to manage change and complete deliverables within assigned timeline. Qualifications: • Bachelor’s degree (or its foreign equivalent) in Computer Science, Management Information Systems, Business or related field or equivalent work experience. • 5+ years of experience as an SAP Basis Administrator, with a focus on managing SAP systems in cloud environments. • At least one full cycle SAP implementation. • Experience with SAP AFS, SAP Retail or S/4 Fashion preferred. • Experience with SAP HANA, SAP CAR, and SLT, required. • Hands-on experience working in a third-party-hosted or hyperscaler environment, with strong knowledge of the unique challenges and best practices associated with cloud-based SAP systems. Personal Skills • Proven ability to quickly learn existing business processes and combine knowledge from multiple disciplines (e.g. SAP capability, Standard industry best practice) in order to produce an optimal business solution is required. • Possesses the skills to initiate, evaluate, develop, defend, and influence users on adoption of solid, actionable recommendations is required. • Excellent communication and business relationship skills is required. Working conditions: • Fully Remote with occasional travel to Birkenstock USA in Novato, CA. Contact: • Please send resume to kramos@birkenstockusa.com with subject line “SAP Basis Administrator”.

Salary : $110,000 - $140,000