What are the responsibilities and job description for the Equipment Sales Specialist position at BIRKEYS FARM STORE?
Job Overview:
Sales Representatives at Birkey's Farm Store play a vital role in representing the company to its customers, focusing on selling equipment and other company services. Their primary goal is to maintain profit goals while providing exceptional customer service and satisfaction.
Key Responsibilities:
1. Engage with customers to sell the company's products and services.
2. Submit timely reports on sales performance and customer interactions.
3. Maintain sales department vehicles and office equipment in excellent condition.
4. Ensure accurate completion of electronic documents associated with sales transactions.
5. Stay updated on manufacturer terms, discounts, special programs, sales, deliveries, valuations, and new equipment arrivals daily.
6. Participate in company, store, and community events that benefit the dealership; build relationships with customers.
7. Ensure equipment, both new and demonstration models, are clean and ready for use; conduct follow-up service as required and aligned with factory benefits.
8. Remain knowledgeable about product features and benefits.
9. Stay informed about competitive activity and products.
10. Possess a good understanding of used equipment values and be able to evaluate them for trading purposes.
11. Conduct field demonstrations of equipment to potential customers.
12. Maintain up-to-date manuals, price lists, and other documents provided by the dealership in a professional manner.
13. Have a working knowledge of all factory finance plans.
14. Foster a safe working environment and adhere to the company's safety program at all times.
15. Perform other duties as assigned and cooperate with other dealership departments.
Customer Service Expectations:
* Ensure every customer is satisfied with products, services, and support from all staff members.
* Resolve customer concerns efficiently and effectively.
* Promote a positive attitude at all times.
* Maintain a professional appearance and demeanor.
* Demonstrate Birkey's high level of customer service daily.
* Express appreciation for clients and customers.
Why Join Our Team:
* Ownership Opportunity: As a 100% employee-owned company, you'll have the chance to become an owner and contribute directly to our shared success.
* Competitive Compensation and Benefits: We offer a comprehensive compensation package including Health, Dental, Vision, Life, Disability, and 401k for full-time employees.
* Career Advancement: We provide training and development opportunities to help you advance in your career.
* Collaborative Work Environment: Work with supportive colleagues who value collaboration and respect.
Requirements:
The ideal candidate should possess an associate's degree or equivalent. They must be able to set work priorities and work independently with minimal supervision, understanding and carrying out oral and written directions. The individual should also have the ability to motivate team members to focus on delivering exceptional customer satisfaction.
Sales Representatives at Birkey's Farm Store play a vital role in representing the company to its customers, focusing on selling equipment and other company services. Their primary goal is to maintain profit goals while providing exceptional customer service and satisfaction.
Key Responsibilities:
1. Engage with customers to sell the company's products and services.
2. Submit timely reports on sales performance and customer interactions.
3. Maintain sales department vehicles and office equipment in excellent condition.
4. Ensure accurate completion of electronic documents associated with sales transactions.
5. Stay updated on manufacturer terms, discounts, special programs, sales, deliveries, valuations, and new equipment arrivals daily.
6. Participate in company, store, and community events that benefit the dealership; build relationships with customers.
7. Ensure equipment, both new and demonstration models, are clean and ready for use; conduct follow-up service as required and aligned with factory benefits.
8. Remain knowledgeable about product features and benefits.
9. Stay informed about competitive activity and products.
10. Possess a good understanding of used equipment values and be able to evaluate them for trading purposes.
11. Conduct field demonstrations of equipment to potential customers.
12. Maintain up-to-date manuals, price lists, and other documents provided by the dealership in a professional manner.
13. Have a working knowledge of all factory finance plans.
14. Foster a safe working environment and adhere to the company's safety program at all times.
15. Perform other duties as assigned and cooperate with other dealership departments.
Customer Service Expectations:
* Ensure every customer is satisfied with products, services, and support from all staff members.
* Resolve customer concerns efficiently and effectively.
* Promote a positive attitude at all times.
* Maintain a professional appearance and demeanor.
* Demonstrate Birkey's high level of customer service daily.
* Express appreciation for clients and customers.
Why Join Our Team:
* Ownership Opportunity: As a 100% employee-owned company, you'll have the chance to become an owner and contribute directly to our shared success.
* Competitive Compensation and Benefits: We offer a comprehensive compensation package including Health, Dental, Vision, Life, Disability, and 401k for full-time employees.
* Career Advancement: We provide training and development opportunities to help you advance in your career.
* Collaborative Work Environment: Work with supportive colleagues who value collaboration and respect.
Requirements:
The ideal candidate should possess an associate's degree or equivalent. They must be able to set work priorities and work independently with minimal supervision, understanding and carrying out oral and written directions. The individual should also have the ability to motivate team members to focus on delivering exceptional customer satisfaction.
