Facility Computer Maintenance Management System Administrator

ABOUT THE BJCC

Summary/Objective 

The Facility CMMS Systems Administrator is responsible for managing all aspects of the BJCC Facilities work-order Computerized Maintenance Management System (CMMS) and related administrative aspects of the Marriott hotel CMMS, which includes planning, assigning tasks, training and tracking progress. The incumbent will serve as the subject matter expert (SME) for the facilities CMMS system. Serving as the system administrator including understanding the principles, methodology, and process workflow for the systems. Duties include ensuring work orders are completed efficiently and on time. The Facilities System Administrator will provide administrative and clerical support for the department.

Essential Duties/Responsibilities  

Demonstrates understanding and full performance ability in each of the following:

• Creates, modifies and deactivate user accounts in the CMMS. 
• Inputs data and manages facility inventory and materials. 
• Aligns the CMMS with the organization’s maintenance processes, such as setting up preventive maintenance schedules. 
• Plans work orders by identifying, creating and prioritizing tasks to complete the work order.
• Assign tasks to team members based on skills and availability. 
• Tracks progress to ensure tasks are completed in an efficient and timely manner.
• Manages inventory by inputting inventory and tracking parts and materials used by the department. 
• Responsible for job costing data tracking by entering and tracking labor hours on assigned work orders to report on labor costs per job.  
• Keeps accurate records of maintenance issues and actions.  
• Reviews completed work orders to ensure desired quality and results. 
• Manages work to ensure safety and compliance regulations are followed. 
• Assist facility managers to increase efficiency, effectiveness and control cost. 
• Optimizes workflow to streamline the work order process and optimize asset management. 
• Ensures data is accurate, consistent and security of data is maintained of facility assets and work orders. 
• Develop and implement CMMS productivity reports for performance tracking and internal compliance tracking. 
• Ensure all CMMS data is up to date as old assets/equipment are replaced with new. 
• Support internal audits by providing requested system information and data. 
• Addresses system technical issues, assisting users and liaising with CMMS support or IT teams. 
• Oversees all upgrades and serves as the primary source of support for the CMMS. 
• Trains team on the application of the system. 
• Performs a variety of administrative and clerical tasks to include typing correspondence and reports, ordering office and departmental supplies, answering the telephone, copying and other administrative tasks. 
• Performs other duties as required.

Competencies
Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management, Organizational Skills, Project Management, Planning & Forecasting, Financial Administration, Strategic Thought, Dependability. Safety Focus, Results Driven, Problem Solving, Time Management, Training and Development.

Work Environment
This position is fast paced and may have a moderate to extensive stress level associated with dealing with crowds of public visitors. The environment is mainly indoors, however position may be required to work outdoors and exposed to the elements (heat, rain, etc.).  

Physical Demands

Position requires lifting, climbing, carrying, bending, stooping, squatting and kneeling for extended periods of time. Extensive walking and or standing. Ability to lift up to 50-pound items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time.  

Position Type/Expected Hours of Work
This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends and holidays, as needed.

Required Education and Experience

• Minimum of five (5) years related knowledge, experience and skills in system administration, CMMS systems, building maintenance or a similar position. 
• Bachelor’s degree in a related technical field.   Bachelor’s degree in engineering or Building Science would be a plus.  High school education with extensive related experience will be considered.
• Valid State of Alabama Driver License.
• Certification and/or demonstratable understanding of computerized maintenance management systems is strongly preferred.

Additional Eligibility Qualifications

• Strong planning, organizational and time management abilities. 
• Excellent communication and interpersonal skills required. 
• Ability to lead and motive team. 
• Ability to interpret technical drawings, manuals, and equipment schematics. 
• Analytical mindset with the ability to identify opportunities for process improvement. 
• Strong knowledge of CMMS functionality, setup and reporting
• Capable of working unsupervised after being instructed on tasks.
• Ability to be proactive and results orientated. 
• Ability to work cooperatively with co-workers and provide good internal and external customer service.
• Excellent analytical, problem solving and critical thinking skills. 
• Meticulous with strong organizational, attention to detail and data management skills. 
• Ability to use computer, scanner software, inventory management software, computer, label maker, mail machine, intermediate Microsoft Office.