What are the responsibilities and job description for the Ticket Account Representative position at Birmingham Legion FC?
Ticket Account Representative – Entry Level
Birmingham Legion FC | USL Championship
📍 Location: Birmingham, AL
📅 Full Time – Ticket Sales and Service
📢 Entry-Level Position
📍 Location: Birmingham, AL
📅 Full Time – Ticket Sales and Service
📢 Entry-Level Position
About Birmingham Legion FC:
Birmingham Legion FC is proud to represent the Magic City in the USL Championship. Our mission is to bring world-class soccer to Birmingham while building lasting connections with our fans and community. As we continue to grow, we’re looking for motivated individuals ready to break into the sports industry and be part of something special.
Birmingham Legion FC is proud to represent the Magic City in the USL Championship. Our mission is to bring world-class soccer to Birmingham while building lasting connections with our fans and community. As we continue to grow, we’re looking for motivated individuals ready to break into the sports industry and be part of something special.
Position Overview:
The Ticket Account Representative is an entry-level role responsible for driving ticket revenue through outbound sales efforts and providing outstanding service to fans and supporters. This is a great opportunity for someone passionate about sports, sales, and community engagement who is looking to start a career in professional sports.
Responsibilities:
- Generate new business through outbound calls, emails, and face-to-face meetings to sell:
- Season ticket packages
- Group outings and hospitality events
- Mini-plans and flex packs
- Season ticket packages
- Assist in the planning and execution of group theme nights and promotional initiatives
- Build and maintain strong relationships with ticket buyers and prospective clients
- Provide top-tier service to existing ticket holders to enhance retention and upsell opportunities
- Support game day operations, including box office setup, ticket services, and fan engagement
- Utilize CRM and ticketing software to track sales activities and manage client accounts
- Represent the club at team, sponsor, and community events as needed
Qualifications:
- Bachelor’s degree preferred, but not required
- Prior experience in sales, customer service, or event operations a plus
- Strong communication and interpersonal skills
- Highly motivated with a team-first mentality and desire to grow professionally
- Willingness to make cold calls and learn ticket sales best practices
- Ability to work flexible hours including nights, weekends, and all home matches
What We Offer:
- A launchpad for a career in the sports industry
- Hands-on training and professional development
- Team-oriented work environment
- Complimentary tickets and staff gear
- Opportunities for advancement within the organization
Ready to get in the game?
Apply now and take your first step toward a career in professional sports with Birmingham Legion FC!
Apply now and take your first step toward a career in professional sports with Birmingham Legion FC!
Birmingham Legion FC is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
