What are the responsibilities and job description for the Field Technician position at Biro of Chicago, Inc?
Biro of Chicago Inc. Is a leading food equipment distributor in the Midwest. The company has been in business over 50 years. We are currently looking for a service technician who will be responsible for repairing equipment at customer locations and in-house. Interested candidates possessing electronic and electro-mechanical training or experience, customer service skills, and problem-solving skills should apply.
- Absolutely must be able to read electrical schematics and troubleshoot accurately based on those schematics.
- Provide technical support and training to customers via phone, e-mail, and onsite.
- Repair retail scales, wrappers, and many different types of food packaging and processing equipment.
- Proficient using information technology and computer networking (routers, LANS, Wireless Access, etc.…
- Ability to logical diagnose problems with equipment and have mechanical repair skill.
- Will be given formal training on equipment but must possess sound analytical abilities (technical problem-solving skills) to analyze issues in conjunction with product manuals.
- Properly maintain assigned computer, company vehicle, and spare parts inventory.
- Perform other duties as assigned. This position may include cash handling and transportation responsibilities.
- Willing to work a flexible schedule, including possibly the day before and after major holidays, including weekends.
- Strong organizational skills and ability to multi-task
- Must have excellent personal and interpersonal skills to interact with a variety of customers.
- Must have a valid driver's license and maintain an acceptable driving record
- Ability to pass both a background check and drug tests may be required.
Please email resumes and / or cover letters to sales@bci-midwest.com
JOB REQUIREMENTS
Accredited HS Diploma / GED and 2-4 years similar electrical & mechanical experience or
Physical Requirements
If you are a Food Equipment Service Technician who feels comfortable and confident with the skills mentioned above, please apply today!
Responsibilities include but are not limited to : adjusting, aligning, assembling, calibrating, inspecting, lubrication and testing of commercial food prep equipment, electrical / mechanical and electronics troubleshooting; will work out solutions in the best interest of the customer; will be responsible for vehicle inventory and appearance; will need to satisfactorily complete company schools and audio / video field training.
Candidate will comply with all applicable service policies and procedures, maintain frequent contact with the office to receive service assignments and review service problems with advisor, or manager. Must be available for overtime and on-call schedule.
About Biro of Chicago, Inc :
Opened in Chicago during 1971, BCI has expanded to become the premier food processing equipment provider in the Midwest. We offer a variety of solutions : from retail operations to factory solutions, BCI Midwest has what is needed to solve your food processing needs. Our team has experience spanning decades which means prompt service and expert advice when picking a solution. Two main locations one in Chicago, IL and the other in Neenah, WI, we are able to provide fast and dependable service and sales of food processing equipment. We focus on understanding the needs of our customers in purchasing new equipment, repairing existing equipment, and having parts available to keep that equipment up and running.
Salary : $55,000 - $75,000