What are the responsibilities and job description for the Client Service Representative position at Bishop & Company?
Job Description Bishop & Company is seeking candidates for a Client Service Representative opportunity with a health service organization in Aiea, HI.Client Service Representative Summary : Promotes positive company relationships through prompt, accurate, and courteous resolutions of all telephone and other inquiries. Identifies pre-analytical as well as post-analytical problems that may adversely affect performance and / or results, and notifies the appropriate department supervisor / manager and / or client. Performs clerical activities and responds to requests for services.Position Details : Responds to and resolves inquiries and requests via telephone, email, in writing or in person. Responds to incoming requests and questions via phone, email and / or fax. Assists internal and external customers with questions, concerns, problems, etc. Receives requests for services and dispatches as needed. Reviews, reads off results, prints and distributes reports. Works with all departments regarding additions and cancellations. Researches problems / concerns and relays information as appropriate. Troubleshoots and or coordinates resolutions as applicable. Notifies Marketing and / or department management teams of system problems when indicated. Enters orders received into System. Maintains and monitors the department user interface (UI) as assigned. Requirements : Associate degree from an accredited college or university (High diploma plus two (2) years customer service or work with public experience may substitute for an Associate degree). Proficient in Microsoft Office or similar software. Two (2) years patient care, customer service or equivalent public contact experience Additional Information : Temporary, Full-Time, On-site, for 6-9 months Hours : Must be available on Sundays, Mondays, Tuesdays, Fridays, and Saturdays between 0700 – 1700 for 8-hour shifts Training Schedule : Monday – Friday between 0700-1700 for 8-hour shifts for 2-weeks (we are open to training during normal work schedule above, if candidate unable to do Monday – Friday) Location : Aiea, HI Pay : $19.50 / hr. Benefits : Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary / contract staffing. We charge no fees to our placed candidates and our temporary / contract employees. Our client services are 100% guaranteed. Please forward resumes to : Bishop & Company Phone : 808-839-2200 Fax : 808-839-4844 Website : http : / / www.bishopco.net /
- No relocation, In-state applicants only. Must be available to interview immediately.
- Location : Honolulu, HIEqual Opportunity Employer – Disability and Veteran
Salary : $20
