What are the responsibilities and job description for the Account Manager position at Bishop Lifting Products Inc?
Our Mission:
Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts customer satisfaction first.
Job Summary:
We are seeking a results-driven Rental Account Manager to lead the revitalization and expansion of our rental program across the Western Region. This role is responsible for re-engaging dormant accounts, developing new customer relationships, and driving rental revenue and margins across multiple branch locations. The ideal candidate is entrepreneurial, self-motivated, and skilled in building strong customer partnerships while collaborating with internal teams to ensure seamless service delivery.
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Key Responsibilities:
· Reconnect with and reestablish relationships with dormant or inactive accounts to promote rental solutions.
· Develop and execute a strategic plan to grow rental business across all Western Region branches.
· Identify and pursue new rental opportunities with both existing and prospective customers.
· Collaborate with branch managers and sales teams to align rental offerings with local market demand.
· Educate customers on rental options, terms, and benefits while providing accurate and timely quotes.
· Monitor rental inventory levels, availability, and utilization to ensure efficiency and responsiveness.
· Track performance metrics and provide regular updates on account activity and rental growth.
· Maintain accurate records in CRM and ensure consistent follow-up and customer communication.
· Represent Bishop Lifting Products professionally in customer meetings, site visits, and industry events.
· Stay current on rental industry trends and competitive offerings to maintain a strong market position.
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Qualifications:
· 3–5 years of experience in sales, rental equipment, or account management, preferably in an industrial or construction-related environment.
· Proven track record of customer relationship development and revenue generation.
· Strong understanding of rental programs and equipment lifecycle.
· Excellent communication, negotiation, and interpersonal skills.
· Self-starter with the ability to manage time, priorities, and territory with minimal supervision.
· Proficient in Microsoft Office Suite and CRM systems.
· Ability to travel throughout the Western Region as needed.
· Must be authorized to work in the United States without sponsorship.
· Must be able to pass a pre-employment background check and drug test/physical.
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Preferred Qualifications:
· Experience in rigging, lifting, or crane-related equipment.
· Knowledge of regional markets in the Western U.S.
· Familiarity with rental pricing strategies and asset management.
Bishop Lifting Products, Inc. and it’s subsidiaries are an Affirmative Action and Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984.
Apply today! We’re ready to help you start your new career path.