What are the responsibilities and job description for the Overnight Manager position at Bishop's Lodge?
Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering.
Job Description
The Overnight Manager is a true night owl who will be responsible for serving the needs of the business, our guests, and our colleagues by providing overnight managerial support for Front Desk, Guest Services and other departments.
- Oversees overnight operations, ensuring the quality, standards and meeting the expectations of the guests on a nightly basis.
- Supports all areas of the Front Office during the overnight shift including the Security team
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Review arrivals in advance daily to be familiar with VIP guests, special requirements and potential problems.
- Informs and/or updates all key team members on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary and ensures the overnight shift sets up the AM shift for success.
- Understands the functions of the Bell Staff, Call Center and Concierge/Guest Services operations.
Qualifications
- Minimum of 1 year experience as a supervisor
- Previous Front Office, Night Audit, or Accounting Experience Required
- Ability to work a flexible schedule, including weekends and holidays for the overnight shift, according to department needs.
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
