What are the responsibilities and job description for the Customer Care Specialist position at BISHS RV INC?
Job Description
Job Description
Key Objectives
- Ensure prompt and complete resolution of customer concerns as assigned
- Identify and report causes of customer concerns and assist in implementing solutions
- Track and report relevant metrics for performance and quality management purposes
Responsibilities
Competencies and Skills
Expected Results
The ideal candidate for this role will :
Resources
Cultural Fit
Who We Are
Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers, and to creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values : Being Genuine, Having Fun, and Driven by Results.
Perks :
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
