What are the responsibilities and job description for the Information Technology Consultant position at BIT Services LLC?
About Us
Bit Services is a Solutions Provider and Managed Service Provider for Small to Enterprise Businesses. Our team of experts specialize in Erate, Network Configuration/Diagnosis, Domain Infrastructure, Desktop/Server Support, VoIP, and much more. With our state-of-the-art technology solutions, we ensure that business of all sizes stay ahead of the curve and meet their goals efficiently and effectively. Join us to be part of a team dedicated to excellence and continuous improvement.
Job Summary
We're looking for someone with 5-10 years of experience as an IT Consultant to join our team. You'll be working closely with clients to understand their technology needs and provide tailored solutions. Strong problem-solving skills and excellent communication are key to success in this role.
Responsibilities
- Onsite responsibilities at two locations around the Hayward CA area (2-4 onsite days/week).
- Working with end users to make sure they can complete their daily tasks
- Desktop Support.
- Server Support and Maintenance.
- Manage onboarding/offboarding assigned applications.
- Manage VoIP platform (Zoom Phone)
- Manage projects from inception to completion, ensuring they meet client requirements and timelines.
- Identify and solve complex IT problems, providing innovative solutions.
- On call for emergency support 1 week each month.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Willingness to travel to two locations around Hayward CA.
- Proven ability to work independently and in a team environment.
Requirements
- IT Consulting•5 - 10 years
- Project Management•3 - 7 years
- Professional Services Automation•5 - 10 years
- RMM•5 - 10 years
- Windows Server Virtualization•5 - 10 years
- Microsoft Windows Server Administration•5 - 10 years
- Windows Desktop Support/Maintenance•5 - 10 years
- Office 365 Administration•5 - 10 years
- Azure Active Directory•5 - 10 years
- Endpoint Management•5 - 10 years
- Communication
- Problem Solving
Nice to Have
- Microsoft SharePoint•1 - 10 years
- Reynolds and Reynolds Experience•1 - 10 years
- VoIP Administration (Zoom Phone)•1 - 10 years
- Fortinet Certified Network Security Professional•1 - 10 years
Salary : $80,000 - $120,000