Demo

Sr Claims Representative

BITCO Insurance Companies
Duluth, GA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 3/26/2025

BITCO Corporation, headquartered in Davenport, IA, is currently seeking a Sr. Claims Representative- Liability to join our branch office located in Atlanta GA . With 11 branch offices in 10 states, BITCO provides quality insurance services to specialized industries including construction, forest products and oil & gas. This position is eligible for a hybrid work schedule with required business travel to BITCO office locations and customer offices.

Position Summary :

This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability. This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.

Primary Responsibilities :

  • Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claims
  • Prepare reservation of rights letters, nonwaiver agreements, and coverage disclaimers to address claim coverage issues
  • Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure
  • Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials
  • Provide proper documentation and reporting of investigation and claims handling activities
  • Negotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documents
  • Maintain a working knowledge of regulatory and jurisdictional requirements
  • Provides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claim
  • Other duties as assigned

Qualifications :

  • Minimum of 5 years of experience with the following :
  • Coverage Review - interpreting policies, agreements and disclaimers

  • Claims Investigation - Statements, authorizations, retention of qualified experts and counsel
  • Claims Administration - Reports, review reserves, compliance knowledge of laws and procedures
  • Claims Settlement - Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
  • Knowledge of coverage, negligence principles, investigation and negotiation techniques
  • Ability to obtain and maintain state adjusting licenses, as needed
  • Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
  • Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the public
  • Ability to manage and organize workload of multiple tasks simultaneously
  • Excellent judgement, negotiation, and decision making skills
  • Must be able to travel between different off-site locations or overnight in an expeditious manner
  • Experience in handling liability claims in FL required; AL, GA, SC, NC, VA, PA a plus.
  • Benefits :

  • Competitive salary and benefits
  • Paid time off and 12 paid holidays a year
  • Health, dental, and vision insurance
  • Company paid life insurance - 2x annual earnings
  • Old Republic 401(k) Savings and Profit Sharing Plan
  • Education and training opportunities
  • Insurance designations encouraged with financial assistance available
  • Daily two-hour flexible start and end time for 7.5-hour workday
  • Employee Fitness Program
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