What are the responsibilities and job description for the Counter Server position at Bittersweet Pastry Shop & Cafe?
Afternoon and evening shifts for counter servers and baristas at our pastry shop and cafe.
Join the team at Bittersweet's main shop at 1114 W Belmont Ave. We're expanding our hours and adding cocktails. Shifts range from 11am - 6pm to 1pm - 9pm.
We are looking for friendly people who can communicate a sophisticated but approachable perspective to coffee and pastries and will enjoy providing excellent service.
Must have experience in a high volume environment. Staring pay is $16.50/ hr plus shared tips.
Responsibilities
- Greet customers as they enter
- Guide our customers to make informed decisions about our products through your personal experience and product expertise
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar)
- Prepare beverages following recipes
- Serve beverages and prepared food.
- Package cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Skills
- Previous work experience as a barista, bartender or counter server.
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Ability to gauge customers’ preferences
- Excellent communication skills
- Food safety knowledge
- Ability to operate POS systems
Salary : $17
