What are the responsibilities and job description for the Staff Support Specialist position at Bitwise?
Hey!
Bitwise is a leading provider of mission-focused intelligence solutions that advance national security for the Intelligence Community and Department of Defense. We’re a small and growing company, so you can expect to hop in on the ground floor with us and be a consequential member of the team. You'll be more than a contract performer for us – you’ll also be asked for ideas to improve our company and improve your career, and you’ll contribute to our team culture. We value growth and community above almost all else, so we gather regularly for game nights, happy hours, tech talks, and plenty more. We think you’ll like it here!
Remember, Bitwise is not a cult.
What We Look For
Bitwise hires talented engineers who are driven by purpose and who value a culture of technical excellence, growth, and overall wellness. We deliver new and innovative intelligence solutions to our customers at the very forefront of our country’s national security missions. And we do it every single day. Our work matters, and so will you.
We ask that every new hire be able to:
Contribute meaningful thought leadership — if not right away, over time
Interact with our customers and earn their confidence in your abilities
Be detailed, even if that means taking a little more time to get it right
Contribute their ideas and ideals to improve all aspects of our company
Allow us to invest in their education so we both grow together
Know and live our core values every single day
About this Role
The Staff Support Specialist will provide administrative support to the organization Chief of Staff. The individual will track, create, and answer actions, requests for information, and data calls. Daily tasking includes creating, sub-tasking, and closing Track-it actions for the entire organization. The ideal candidate will be junior to mid-level and possess exceptional organization skills, persistency, and proficiency in the Microsoft Office Suite of tools (Word, PowerPoint, Excel).
Responsibilities:
Receive, prepare, and manage actions using Track-it and tools such as Microsoft Word, PowerPoint, Adobe Acrobat, etc
Coordinate with subject matter experts to gather information and ensure actions are answered completely and in a timely manner.
Organize task content to ensure clear instructions are provided to complete the task.
Consolidate task feedback to provide a single response to higher organizations.
Monitor actions to ensure responses are received on time and provide to the
appropriate organization.
Requirements
Active TS/SCI with Polygraph. Candidates without a current clearance will not be considered.
Ability to gather information and coordinate with subject matter experts.
The ability to work closely with application developers and the team.
Ability to organize diverse responses into a single, consolidated response.
Strong oral and written communication skills.
Strong proofreading skills
Four (4) years of experience with a Bachelor’s degree OR 8 years of experience without a degree.
Don't quite meet these requirements? Peep our other prime positions
Preferred Skills
Experience with Track-it
️ Benefits at Bitwise
Top salaries because we're top performers
Pick your PTO – Everyone values time and money differently, so we give you the flexibility to choose between 3 and 5 weeks of PTO with a corresponding adjustment to your pay. Your choice, your balance.
All 11 federal holidays, paid!
Up to 2 snow days, paid!
We’ll quadruple (4x!) the first 6% you contribute to your 401(k), giving you up to a 24% company match. Contributing less than 6%? Unclaimed matches come right back to you as extra income, giving you a guaranteed 24% that goes to your retirement, to your paycheck, or both. C’mon now!
100% employer-paid medical, dental, vision, life, and disability insurances. That’s a lot. Already covered on health insurance? No problem – we’ll trade you this benefit for a boost to your salary instead.
$5,250 annual education assistance for training, certifications, tuition, and even student loan repayments.
Spot bonuses for obtained certifications, customer recognition, and just about anything else that makes us go "Hot damn!". We hope to say that many times about you.
️ What to expect after applying
You'll get an email from us right away to acknowledge your application. After that, we'll:
Send over additional company materials for you to review
Schedule a video call to talk about you, our company, and your place in it
Craft a delightful offer package for you and record a video walkthrough
Work closely with you through onboarding. We’ll keep it joyful and easy.
ℹ️ Disclaimers
Bitwise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
Compensation for this position, including all compensation options, will be determined on an individual basis following the interview process.
If you require accommodations at any stage of the application or interview process, please contact our excellent Head of Growth and Talent Acquisition, Janine Hunter, at janine.hunter@bitwise.tech for assistance.
Bitwise is a leading provider of mission-focused intelligence solutions that advance national security for the Intelligence Community and Department of Defense. We’re a small and growing company, so you can expect to hop in on the ground floor with us and be a consequential member of the team. You'll be more than a contract performer for us – you’ll also be asked for ideas to improve our company and improve your career, and you’ll contribute to our team culture. We value growth and community above almost all else, so we gather regularly for game nights, happy hours, tech talks, and plenty more. We think you’ll like it here!
Remember, Bitwise is not a cult.
What We Look For
Bitwise hires talented engineers who are driven by purpose and who value a culture of technical excellence, growth, and overall wellness. We deliver new and innovative intelligence solutions to our customers at the very forefront of our country’s national security missions. And we do it every single day. Our work matters, and so will you.
We ask that every new hire be able to:
Contribute meaningful thought leadership — if not right away, over time
Interact with our customers and earn their confidence in your abilities
Be detailed, even if that means taking a little more time to get it right
Contribute their ideas and ideals to improve all aspects of our company
Allow us to invest in their education so we both grow together
Know and live our core values every single day
About this Role
The Staff Support Specialist will provide administrative support to the organization Chief of Staff. The individual will track, create, and answer actions, requests for information, and data calls. Daily tasking includes creating, sub-tasking, and closing Track-it actions for the entire organization. The ideal candidate will be junior to mid-level and possess exceptional organization skills, persistency, and proficiency in the Microsoft Office Suite of tools (Word, PowerPoint, Excel).
Responsibilities:
Receive, prepare, and manage actions using Track-it and tools such as Microsoft Word, PowerPoint, Adobe Acrobat, etc
Coordinate with subject matter experts to gather information and ensure actions are answered completely and in a timely manner.
Organize task content to ensure clear instructions are provided to complete the task.
Consolidate task feedback to provide a single response to higher organizations.
Monitor actions to ensure responses are received on time and provide to the
appropriate organization.
Requirements
Active TS/SCI with Polygraph. Candidates without a current clearance will not be considered.
Ability to gather information and coordinate with subject matter experts.
The ability to work closely with application developers and the team.
Ability to organize diverse responses into a single, consolidated response.
Strong oral and written communication skills.
Strong proofreading skills
Four (4) years of experience with a Bachelor’s degree OR 8 years of experience without a degree.
Don't quite meet these requirements? Peep our other prime positions
Preferred Skills
Experience with Track-it
️ Benefits at Bitwise
Top salaries because we're top performers
Pick your PTO – Everyone values time and money differently, so we give you the flexibility to choose between 3 and 5 weeks of PTO with a corresponding adjustment to your pay. Your choice, your balance.
All 11 federal holidays, paid!
Up to 2 snow days, paid!
We’ll quadruple (4x!) the first 6% you contribute to your 401(k), giving you up to a 24% company match. Contributing less than 6%? Unclaimed matches come right back to you as extra income, giving you a guaranteed 24% that goes to your retirement, to your paycheck, or both. C’mon now!
100% employer-paid medical, dental, vision, life, and disability insurances. That’s a lot. Already covered on health insurance? No problem – we’ll trade you this benefit for a boost to your salary instead.
$5,250 annual education assistance for training, certifications, tuition, and even student loan repayments.
Spot bonuses for obtained certifications, customer recognition, and just about anything else that makes us go "Hot damn!". We hope to say that many times about you.
️ What to expect after applying
You'll get an email from us right away to acknowledge your application. After that, we'll:
Send over additional company materials for you to review
Schedule a video call to talk about you, our company, and your place in it
Craft a delightful offer package for you and record a video walkthrough
Work closely with you through onboarding. We’ll keep it joyful and easy.
ℹ️ Disclaimers
Bitwise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
Compensation for this position, including all compensation options, will be determined on an individual basis following the interview process.
If you require accommodations at any stage of the application or interview process, please contact our excellent Head of Growth and Talent Acquisition, Janine Hunter, at janine.hunter@bitwise.tech for assistance.
Salary : $5,250
