What are the responsibilities and job description for the Clerk position at Bixby Tag Agency?
Job DescriptionThis position is responsible for processing vehicle titles, renewals, driver license and IDs using the respective state/agency guidelines in a timely and accurate manner to assure a high level of customer satisfaction.RESPONSIBILITIES- Accurately process titles, registration, Driver License / ID and Pikepass.- Answer customer inquiries or concerns in person, e-mail, or telephone in a professional, customer- focused manner specific to titles; registration and documents.- Detail oriented.- Maintain a professional and friendly attitude with customers.- Performs other duties as assigned or requested to assure optimum service levels.COMPETENCIES/SKILL- Must pass background check- The position requires basic personal computer skills.- Effective communication (written and verbal) and interpersonal skills required.- Ability to work in a high performance, fast-paced team environment.- Excellent customer service and problem solving skills.- Data Entry Skills.- Detail oriented- Telephone Skills.Full time 40hrsOffice hours 8:30am-6pm Mon-Fri8:30am -1pm Sat (required)
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