What are the responsibilities and job description for the Receptionist position at Biz Voice Boost?
Job Title: Receptionist
Location: Austin, TX
Job Type: Full-time
Job Summary:
We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for our company, you will provide exceptional customer service, manage front desk operations, and ensure smooth daily administrative functions. The ideal candidate is organized, detail-oriented, and has excellent communication skills.
Key Responsibilities:
- Greet and welcome visitors in a warm and professional manner.
- Answer and direct phone calls promptly and efficiently.
- Manage incoming and outgoing correspondence, including emails and packages.
- Schedule and confirm appointments, meetings, and reservations.
- Maintain a tidy and organized reception area.
- Assist with administrative tasks such as data entry, filing, and record-keeping.
- Handle inquiries and provide information about the company’s products/services.
- Coordinate with different departments to facilitate smooth operations.
Requirements & Qualifications:
- High school diploma or equivalent (Associate’s degree is a plus).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Friendly, professional demeanor with strong customer service skills.