What are the responsibilities and job description for the Customer Service Associate position at BizMatch?
Job Summary
Our client in the Luxury Goods space is seeking a dedicated and enthusiastic Customer Service Representative to join their team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their inquiries, and ensuring a positive experience. This role requires strong communication skills, a friendly demeanor, and the ability to handle various customer interactions effectively.
They offer amazing Health benefits for you and the family. They also offer bonus incentives and a great 401k offering too.
Primary Duties
- Greet customers warmly and assist them with their needs in a timely manner.
- Handle customer inquiries and resolve issues efficiently while maintaining a positive attitude.
- Answer inbound calls and emails, and handle customers with care
- Outbound calls and emails for outstanding customer inquiries
Skills
- Strong communication skills, both verbal and written, to effectively interact with customers.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Ability to demonstrate products confidently to customers, fostering engagement and interest.
Join the team as a Customer Service Representative where your contributions will make a significant impact on our customers' experiences!
Job Type: Full-time
Pay: $50,200.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Dallas, TX 75201 (Required)
Ability to Relocate:
- Dallas, TX 75201: Relocate before starting work (Required)
Work Location: Hybrid remote in Dallas, TX 75201
Salary : $50,200
