What are the responsibilities and job description for the Documentation Specialist position at Biztech Inc?
Responsible for managing company-wide documentation, records, and training materials. Acts as the primary administrator for the Electronic Content Management (ECM) and Training Management systems. Supports the Quality Management System (QMS) administratively, with no direct production responsibilities.
Key Responsibilities:
Documentation & Records
- Develops and maintains procedures and training materials
- Assists staff with documentation creation
- Ensures production records are complete and compliant
- Manages both paper and digital documentation systems
Electronic Content Management (ECM)
- Administers and supports the Epicor ECM system
- Manages new document/record types and ECM functionality (e.g., approvals, e-signatures)
- Coordinates with ERP system admins for integration and improvements
Training Management
- Oversees the Training Management System
- Collaborates with supervisors on training program development and updates
- Ensures training content aligns with job roles and is kept current
- Delivers training sessions and develops assessments to measure effectiveness
Additional Duties:
- Other administrative and support tasks as assigned
Qualifications:
- Strong background in manufacturing processes and document control
- Highly organized with strong communication and interpersonal skills
- Experienced in good documentation practices
- Able to interact across all organizational levels
- Proficient in English (verbal and written)
Education & Experience:
- College diploma or equivalent
- 3–5 years of document control experience
Work Environment:
- Occasional exposure to mechanical equipment, wet/humid conditions, and airborne particles
- Moderate to high noise levels requiring use of safety gear
Physical Requirements:
- Frequent walking, standing, and use of hands
- Must be able to lift 10–15 lbs
Salary : $65,000 - $85,000
