What are the responsibilities and job description for the Service Desk Engineer I position at Biztek Solutions, Inc.?
About Biztek Solutions, Inc.
Biztek Solutions in specializes in helping businesses leverage technology to increase efficiency, reduce cyber risk and maintain compliance. In short, we fix computer problems fast and protect our clients from hackers and cyber criminals.
We are a no drama organization with a team of highly qualified professionals who love their job, love helping others and love to learn to enhance their skills and career. Our team is highly supportive and collaborative.
Our hybrid workforce is headquartered in Riverside, CA with some team members working in the office and others working remotely.
If you are looking to join an amazing company and team to further your knowledge and career in IT, apply to join the Biztek team!
RESPONSIBILITIES :
- Client Support / Customer Service
- Answering phones & dispatching support requests
- Desktop / Laptop / Network / Mobile Device / Peripheral & Application Support
- Documentation creation
CANDIDATE : Clear communicator with minimum 1 year of professional IT experience
REQUIRED TECHNICAL SKILLS :
PREFERRED TECHNICAL SKILLS :
REQUIRED PROFESSIONAL SKILLS :
PREFERRED EXPERIENCE WITH :
Job Type : Full-time
Schedule :
Ability to commute / relocate :
Experience :
Work Location : One location
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