What are the responsibilities and job description for the Career Services Manager position at Bizzell?
Description
Manages career preparation, career exploration, personal and career counseling, and career transition readiness, ensuring the achievement of DOL mandated performance levels and compliance with the PRH, DOL guidelines, contract specifications, The Bizzell Group policies, and Center or contract operating practices and procedures. This includes interviewing, hiring, counseling, motivating, monitoring, training and evaluating said staff; performing outreach activities in the community; developing referral linkages for admissions; developing companies for assignee placements; serving on program workgroups; marketing the Job Corps program; composing corrective action plans; and monitoring departmental budgets.
Administration Procedures
• Plans, organizes, administers and measures work activities performed by the CDSS department.
• Supervises all employment activities, including recruitment, testing, reference checking and related employment matters.
• Ensures approved curriculum is being taught in career preparation training and assigns and supervises staff in areas of responsibility.
• Promotes a positive Job Corps image and increases awareness in the community.
• Develops referral sources through agency and community outreach and promotes job development through direct contact with employers, One-Stops, WIA, and state employment agencies.
• Monitors the delivery of personal and career counseling.
• Audits counseling case notes and folders quarterly.
• Analyzes CPP surveys and adjusts CPP as needed.
• Provides assignees with assessment of and assistance with placement readiness.
• Works to retain students on Center.
• Uses the MPO30, MPO32, OMS 20 and OMS20p to analyze data, identify performance trends and implement corrective actions as needed.
• Promotes teamwork between students and staff and interdepartmental teamwork among staff.
• Monitors area of responsibility to ensure timely and high-quality services.
• Works toward meeting performance management goals.
• Follows CDSS plan and Code of Conduct system daily.
• Complies with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and Center policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Holds regular staff meetings at least twice a month with managers, documents meetings and submits documentation to the Center Director and VP of Job Corps Operations.
• Attends both OMS and MPO weekly meetings to assist in center OMS performance.
• Creates systems and structure to ensure long-term retention of all students.
• Conducts quarterly audits of case notes and ESPs. Develops corrective action plan as needed.
• Models, mentors, monitors appropriate Career Success Standards.
• Helps students become more employable through continuous reinforcement.
• Evaluates personnel under his/her management and makes recommendations regarding disciplinary actions, promotions, and/or merit increases.
• Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination.
• Performs other duties as assigned.
Effective Communication
• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Very high standard of communication skills both written and oral for the presentation of facts and ideas.
• Written communication must be clear, concise, easy to read and comprehend.
Organization of Work
• Demonstrates the ability to handle several projects simultaneously.
• Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.
• Continually seek ways to improve the service provided via development of professional skills and personal growth.
• Initiates and responds to suggestions for improving service.
Requirements
Qualifications
Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel.
Experience
Five years in Job Corps Management preferred, other managerial experience considered; five years’ experience working with adolescents/young adults.
Education
Bachelor’s degree in counseling, psychology or social work required (including 15 semester hours of instruction in social services-related instruction.) Master’s degree preferred; any waiver of the requirement must be reviewed and approved by the DOL Regional Office. It is required for the employee to consistently pursue such a degree in counseling, psychology, social work under The Bizzell Group’s Tuition Reimbursement Plan.
