Career Transition Services Manager

Description

Reports to the OA-CTS director.  Directly supervises the CTS specialists. Responsible for the management, supervision, and coordination of CTS, in compliance with government and management directives. 

Job Description

1. Plans, coordinate, and supervise the administrative and programmatic activities of the CTS department.
2. Evaluate staff performance, provide staff training, and implement department and personnel changes as approved by the OA-CTS director and coordinated with the human resources manager prior to implementation.
3. Oversee the management of employability development efforts for each student from career development through career transition phases of the Career Development Student Services (CDSS).
4. Develop and implement new and revised policies and procedures affecting CTS.
5. Review and audit the required percentage of active student files monthly to ensure policy requirement compliance and effectiveness of delivery of services to students. Prepare and submit related reports.
6. Develop CTS budget, monitor and control expenditures; review and recommend changes to budget authorizations.
7. Coordinate CTS with center staff, government, state, and local organizations as necessary.
8. Develop and ensure adherence to the center CTS plans.
9. Ensure timely and accurate submission of reports and other documents to appropriate national, regional, corporate, and center staff.
10. Develop and implement CTS strategies and ensure achievement of DOL and MTC goals.
11. Participate in the Industry Advisory Council (IAC).
12. Maintain a safe and clean work area that models high standards for a work environment.
13. Provide positive, quality customer service to students, staff, and other center customers.
14. Ensure students learn and practice set behavioral expectations that support employability and social development for career readiness success.
15. Support, promote, and enforce the Job Corps’ Zero Tolerance Policy.
16. Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary, and monitoring both positive and negative behaviors through interventions.
17. Maintain accountability of staff, students, and property; adhere to safety practices; attend all required training.
18. Follows CDSS plan and Code of Conduct system daily.
19. Assists with quarterly graduation exercises.
20. Adheres to required property control policies and procedures.
21. Maintains good housekeeping in all areas and complies with safety practices.
22. Complies with all DOL guidelines, OFCCP regulations, Quality Assurance Plan (QAP), Job Corps notices and bulletins, and Center policies and procedures.
23. Demonstrates and abides by The Bizzell Group’s core values and operating principles.
24. Models, mentors, and monitors appropriate Career Success Standards.
25. Participation in PRH-mandated staff training is mandatory. Failure to participate may result in disciplinary action up to and including termination.
26. Perform other duties as assigned.

Effective Communication

· Presents information both clearly and concisely and regularly confirms the correct interpretation of information.

· Very high standard of communication skills both written and verbal for the presentation of facts and ideas.

· Shows professional non-verbal body language and actively listens to others.

Organization of Work

· Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision-making, flexibility, and problem-solving.

· Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization.

· Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.

· Continually seek ways to improve employment service provided via the development of professional skills and personal growth.

Professionalism

· Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group’s Healthy Workplace Environment policy.

· Acts as a team player and builds professional relationships with coworkers to achieve goals.

Leadership & Management

· Ability to exceptionally manage and lead students from diverse backgrounds.

· Committed to investing in and developing students and positioning them to succeed.

· Mission-oriented and possesses a strategic vision.

· Motivates students and provides coaching and/or feedback when needed.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.

Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.

Strong knowledge of the subject area of instruction and academic teaching practices.

High level of communication, interpersonal skills, and organizational skills.

High level of ability to motivate, inspire, and educate students effectively.

Experience

Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years related supervisory experience; or Associate’s degree and four years related supervisory experience required.

Excellent written and verbal communication skills and computer proficiency are also required.

Valid driver’s license with an acceptable driving record.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, and arms, talk, and listen. The employee is occasionally required to sit; use hands and fingers to handle or feel; to taste and smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in this work environment is moderate to high.